Shift Leader * Bilingual English/Spanish

Interested in working at Blockbuster? Were a dynamic company where people who have a passion for movies and games really shine. Sound like you? Bring your enthusiasm and experience to Blockbuster. Were looking for high energy, a positive attitude and self motivation. If youre looking for flexible hours, advancement opportunities and other great perks this could be the beginning of a beautiful career. As the Manager on Duty, responsible for supervising and coaching Customer Service Representatives to create a positive customer experience while achieving sales results. Directs employees in the creation of a positive customer experience that includes a proactive interaction and immediate resolution of customer issues as needed. Has the responsibility for meeting sales goals for their shift set by the store manager. Responsible for assigning individual shift goals to employees and following up with each of them to ensure delivery of goals. Coaches and develops CSRs on their shift per standard and as needed. Ensures that proper inventory, cash controls, and loss prevention procedures are in place and followed. Processes administrative tasks as needed including reviewing and taking action on daily reports. Ensures store appearance and merchandising is in compliance with ongoing marketing programs, product is displayed timely and appropriately, and the store is clean and maintained per company standards. Perform other duties as assigned