Manager - Sol/Architect Dev
Verizon Communications Inc. - Basking Ridge, NJ
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? Client Relationship Management o Develop statements of work for complex engagements o Serve as a trusted advisor, articulating business issues and solutions in written and oral format o Manage the client relationship through on-boarding and implementation ? Business Process Advisory o Oversee requirements gathering and provide guidance to a team of Senior Consultants regarding the alignment of customer needs to media centric capabilities, products, and services o Review and approve customer requirements during the on-boarding phase and on an ongoing basis (e.g., customer request for system or workflow change) o Manage the customer relationship through workflow definition and suggest improvements to the workflows which would better integrate the customer with Verizon platforms ? Data and Systems Integration o Serve as a technology resource as the team navigates each customer's content management systems and provide input into integration design as needed o Support the definition of metadata mapping and standards as a subject matter resource o Define customer media configurations and formats ? Technical Configuration Management o Review and approve technical specifications and any encryption, security or asset storage standards exceptions o Manage the relationship with multiple internal organizations to support provisioning requests o Define configuration of media centric applications (e.g., content transformation standards, asset inventory specifications, etc.) ? Lead a team of product and service experts at multiple consultant levels; proactively identify learning opportunities for this team such that knowledge of products and services is constantly maintained ? Oversee professional services team, assign/schedule resources for requirements gathering, providing post sale support and providing ongoing technical support
Required Skills & Experience:
? Client Relationship Management o Minimum of 8 years consulting experience, including 5+ years in the media and entertainment industry o Extensive professional consulting and management experience with enterprise information services ? Business Process Advisory o 5 - 8 years project management experience, specifically schedule and budget management as well as issue/risk management o Experience leading customer system or software implementation and service delivery o Experience working with the variety of stakeholders in the digital media industry (e.g., content creators, digital media retailers and advertisers) ? Data and Systems Integration and Technical Configuration Management o 5 - 8 years systems implementation experience o 5+ years media experience, specifically production, post-production and distribution workflow and strong knowledge of digital media transport and delivery methods o Working knowledge of media metadata management and standards (e.g., ADI 3.0) o Data conversion and mapping experience, extraction, transform, load (ETL) preferred o Familiarity with/experience working with a variety of video file formats o Familiarity with video transformation tools preferred (e.g., video editing, transcoding, digital asset management and catalog management).
Desired Skills & Experience:
Additional qualifications to the minimum based on the specific needs of the requisition