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286514Job Title: Personal Banker ! - BilingualLocation: North Bergen,NJ, New Jersey United StatesHrs/Wk: 40Employment Type: Full-TimeJob Description: b RESPONSIBILITIES: /b br Please note: The correct EMVfor this position is: $26,600 / $36,000 / $45,400The Personal Banker 1 builds long-term relationships with existing and newretail and/or small business customers, ensures retention, and providesexcellent service in all customer interactions. The banker?s key responsibilityis to discover and recommend solutions, cross-sell retail/small businessproducts and services, initiate partner referrals that meet the customer?s needsand financial goals. Personal Banker 1?s may reach out into the community byvisiting businesses, make outbound calls to customers, and conduct educationalseminars in the community.(1) Consistently meets sales and referral goals(2) Profiles every customer(3) Proactively engages with retail and/or small business customers(4) Maintains product knowledge of all bank products and services(5) Actively educates tellers and other staff as appropriate(6) Efficiently and accurately process retail customer transactions(7) Consistently provides quality customer service(8) Effectively resolves difficult customer situations(9)Assists with other Store duties as required. b REQUIREMENTS: /b br Basic Qualifications:1+ year previousexperience selling products and services and 1+ year experience interacting withpeople or customersMinimum Qualifications: Proven ability to achieve sales goals, Demonstratedskill in use of computers; Positive approach in interactions with customers andteam members. Reliable attendance, Professional (Verbal/Written Communicationand Presence). Ability to work a flexible schedule that includes workingweekends and some holidays;Preferred Qualifications: Experience in retail sales or the financial industry;Experience meeting customer satisfaction goals;Multilingual speakers are encouraged to applyBilingual PB1: Must also have the ability to communicate in Spanish naturallyand effectively, in formal and informal situations, on practical, social andprofessional topics. Assessment may be requiredWachovia