Business Analyst III-Credit

THE COMPANY

Fannie Mae exists to expand affordable housing and bring global capital to local communities in order to serve the U.S. housing market. Today, our focus is on preventing foreclosures, making mortgages and rental housing as affordable as possible, and supporting the housing recovery. We are rapidly building and realigning our company to better serve the market as we support the Administration's Homeowner Affordability and Stability Plan.

Join our dedicated, diverse, high-performing workforce and put your unique talents to good use as we work with our partners to advance our nation's housing recovery.

For more information about Fannie Mae and our career opportunities, visit www.fanniemae.com.

JOB INFORMATION

Examine, assess, and document business operations and procedures of operating or administrative unit. Relate these procedures to IT/IS systems and applications that are designed to enable the operating unit to accomplish its objectives. Assist operating unit staff by developing reports, downloads, and analyses from discipline-specific systems and applications. Provide input to IT/IS specialists in development projects to assist in developing specifications and functionalities in IT systems.

KEY JOB FUNCTIONS


Assess business operations and processes of assigned office or business unit to understand procedures, information flows and handoffs, decisions, communications pathways and the like.
Participate in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).
Create, design, and format technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development, QA, and other internal customers.
May provide support to applications in production by tracking production problems and troubleshooting them to sustain application in production.
Develop queries, analyses, or reports from applications for operations or management staff of assigned business unit(s).
Provide guidance or technical supervision to less experienced staff performing similar functions.
EDUCATION

Bachelor's Degree or equivalent required

MINIMUM EXPERIENCE

4 years of related experience

SPECIALIZED KNOWLEDGE & SKILLS


Minimum of 3 to 5 years servicing experience.


Strong technical skills: advanced user of database and spreadsheet software including the ability to extract, manipulate and interpret data from various systems.


Foreclosure and eviction process knowledge.


Results focused, strong organizational skills and the ability to work under time requirements.
Effective written and verbal communication skills.


Proven creative problem solving skills.


EMPLOYMENT

As a condition of employment with Fannie Mae, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business.

Fannie Mae is an Equal Opportunity Employer.