Store Manager Bilingual English/spanish

Drive Store Revenue and ProfitabilityDevelop strategies aligned with organizational priorities to drive enhanced revenue, profitability and performance to budget. Create specific short term and long term plans to ensure the store consistently meets or exceeds their financial goals. Analyze and interpret financial data to ensure an effective store plan is in place that exploits all revenue opportunities, controls costs and maximizes operating margin. Ensure all employees understand how their role contributes to the success of the business. Deliver exceptional customer service through effective leadership, coaching and by creating a positive and engaging store environment. Proactively address potential causes for customer concern. Ensure customer issues are handled quickly, with resolutions resulting in high levels of customer satisfaction. Protect company assets by ensuring quality of operations, consistency, and compliance with company policies, procedures, and standards. Serve as an influential leader and team member be willing to provide feedback on enhancement opportunities for current programs and share creative ideas for new business to impact initiatives across the district/territory team. Demonstrate passion and an interest in learning as it relates to developing new or next generation sales opportunities (ie: enhanced game revenue opportunities, Dish promotions etc.)Build and Develop Store TeamsCreate a store environment where employees are actively engaged in meeting or exceeding sales objectives and executing key marketing initiatives. Recruit and retain top talent through ongoing training and development. Create a positive store environment that fosters success and self accountability. Actively manage store employees by providing timely and appropriate feedback concerning performance. Consistently provide coaching and direction to help employees identify strengths and areas for improvement. Demonstrate leadership courage by holding honest and professional conversations when employees are not performing at the highest levels. Demonstrate a sense of urgency for improvement. Employ communication strategies that ensure employees have a clear understanding of business priorities and their roles and responsibilities in achieving or exceeding them. Accomplish this by providing training, coaching, development, and resources as needed. Demonstrated Ability to:Identify, hire, develop and retain outstanding talent Set high expectations and implement a clear pathway to deliver 'great performance' and high levels of customer satisfaction Exhibit a proactive 'business owner' mentality Manage through change while demonstrating an interest and ability to learn new processes, products and technologies Coach and develop people while maintaining a highly motivated, results oriented work environment Implement solid budget and financial management. Ensure that financial goals and strategies are clearly understood by all store employees