Treasury Management Officer II

font face='Arial' GENERAL FUNCTION: Member of a highly productive, industry leading team of treasury professionals. Responsible for business development (new and cross-selling), client service excellence, client retention, and client consultation. Revenue growth and client retention are paramount. Self sourcing, networking externally, and partnering with key team members (within the local affiliate and/or group) to drive business. Responsible to prospect with internal partners. Work with a One Bank team to understand clientsÆ and prospectsÆ business environments, strategies, and industries to best determine the financial needs and appropriate working capital management solutions to provide. ESSENTIAL DUTIES AND RESPONSIBILITIES * Sales Management: o Must be able to persuasively articulate Fifth ThirdÆs value proposition to both internal and external clients to influence the outcome within the sales process. o Demonstrate ability to identify client needs and the ability to present working capital solutions to clients and prospects. o Demonstrate ability to understand payment processes. o Demonstrate proficiency in knowledge of all strategic TM solutions and their benefits to our clients. o Understand competitionsÆ capabilities and gaps and how to position 5/3Æs services against them. o Prepares and deliver quarterly client service reviews to clients. * Expected to develop personal relationships with C-suite and senior management decision makers at client and prospect organizations. o Devise and execute a plan to exceed sales goals. o Accountable for the development of a sales pipeline of both new and cross-sell opportunities and appropriately managing those to a win/loss decision. o Actively manage a pipeline using the CRM tool. o Maintain lines of communications with RMs individually and as a group. o Review sales goals with RMs and ensure RMs are advised of calling strategies. o Educate and advise RMs of new TM product development initiatives. o Assess knowledge level of individual RMs and bring each up to a minimum standard. o Partner with RMs to provide recommendations on sales opportunities to include sales to new prospects and cross-sell opportunities to existing clients. * Client Experience: o Work closely with assigned client specialists to ensure excellent client service on an on-going basis. o Assist with general bank communications to clients. o Take ownership and deliver timely resolution of client issues. o Develop knowledge of internal resources for accurate response to client issues. o Understand and communicate implementation time-line to align with client expectations. o Ensure proper account documentation and all requisite agreement execution. o Communicate recurring or serious product issues to management. o Recommend viable solutions to improve client service. * Leadership: o Understands, appreciates, and promotes the history of 5/3 Bank, its financial position, operating model and commitment to a positive client experience. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None. /font

Job Experience:

font face="Arial" MINIMUM KNOWLEDGE &, SKILLS REQUIRED: * Undergraduate degree is required. MBA or advanced degree is desirable. * CTP certification is strongly encouraged. * 3 to 5 years of experience in a financial services sales environment is preferred. * Demonstrated record of consistently exceeding performance gE.O.E., M/F/D/V Federal law requires that we hire only U.S. citizens or aliens authorized to work in the United States. If you are selected for hire, you will be required to provide documentary evidence of your identity and eligibility to work in the United States. NOTICE: Fifth Third Bank does conduct a pre-employment drug screening, criminal and background investigation.