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Bill & Account Collector Job Description

Summary

Responsible for acquiring reparations for debts owed to a company or individual. Receives and post payments to accounts, monitors overdue accounts, and collects debt. Maintains files on the financial status of customer accounts.

Primary responsibilities

  • Send out notices to overdue accounts.
  • Collect payments and post to accounts.
  • Reach out to customers with unpaid debt and attempt to collect from them.
  • Maintain files on the financial status of accounts.
  • Keep track of delinquent accounts.
  • Make personal visits if necessary to collect debts.
  • Set up repayment plans according to ability to pay.
  • Advise customers of default consequences and debt repayment policies.
  • Attempt to repossess merchandise if client has not paid debt.
  • Record address changes.
  • Delete old accounts and clean up files.
  • Negotiate credit extensions.
  • Compile reports on delinquent account for management.
  • Turn over accounts to attorneys.
  • Disconnect services if account remains unpaid.
  • Report past due accounts to credit bureaus.
  • Prepare statements for credit department.

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