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Questions from Employers

Buying AJE Products & Services Buying AJE Products & Services

  • Is AJE right for my recruiting or compliance needs?
  • America's Job Exchange offers recruiters a unique approach that combines online recruitment advertising with OFCCP regulatory compliance services. We offer a complete, cost-effective solution backed by a high level of service. AJE solutions are right for you if you are looking for:

    • Diversity-rich job seeker database
    • Cost-effective recruitment products
    • OFCCP compliance service and support
  • How do I use AJE?
  • You can advertise your job openings as Job Postings on our broad network of partner and diversity websites. Alternatively, you can post Compliance Jobs as part of our cost-effective OFCCP job distribution and reporting solution to Federal contractors. You can also find the right candidates for your jobs by searching our database of job seeker resumes that include veterans, minorities, people with disabilities and other special groups.

  • What are Job Postings?
  • Job Postings are jobs posted to AJE for the purpose of recruiting only. They appear above all other matching jobs in search results. These jobs are syndicated and sponsored on our partner job boards to gain maximum clicks and applies. Job Postings are also distributed to AJE's diversity partners that focus on diverse job seeker communities comprising minorities, veterans, and persons with disabilities.

  • What are Compliance Job Postings?
  • Compliance Job Postings are jobs posted to AJE for the purpose of OFCCP job distribution and reporting. These jobs are actively distributed to state employment delivery systems, as well as diverse job seeker communities comprising minorities, veterans, and persons with disabilities. Compliance Job Postings can be purchased online through our e-commerce portal, or through a sales consultant. To talk to a sales consultant now, call 1-866-923-6284.

  • What is OFCCP compliance?
  • The purpose of the Office of Federal Contract Compliance Programs (OFCCP) is to enforce, for the benefit of job seekers and wage earners, the contractual promise of affirmative action and equal employment opportunity required of those who do business with the Federal government. Please see our white paper, Demystifying OFCCP Compliance for Federal contractors for more information on the history of OFCCP and the AJE solution that can virtually take away the administrative burden of maintaining records and reporting your diversity recruiting efforts.

  • What is your OFCCP solution and who should use it?
  • The America's Job Exchange OFCCP compliance solution is a job distribution service to assist companies that are Federal contractors in meeting their job posting requirements. Historically it was sufficient to simply post jobs on America's Job Bank (AJB) to comply with Federal regulations. Two things have changed since then. First, the government ceased funding of AJB and it closed at the end of June 2007. Second, the government changed the regulation such that posting on any given website is not sufficient. The jobs must be sent to the state job boards or to the appropriate local employment delivery services. This additional step of forwarding jobs that are posted on our site to the appropriate locations is what our OFCCP compliance solution does.

  • Do you reach all 50 states?
  • Yes we reach all 50 states with our job distribution service but we do not use the same method for all states.

  • How often do you send jobs to the states?
  • As job files are loaded into America's Job Exchange we check to see if they are from Federal contractors and if they contain any new jobs. If the answer to both questions is yes then we send the new jobs out via the job distribution service. As a result we forward jobs to the states every day.

  • How are jobs sent to the states and diversity partners?
  • AJE has many methods of distributing your jobs to states and diversity partners. One is to send jobs to the state boards and the other is to use the appropriate local employment delivery service. Jobs may also be posted manually to states where a feed is not available.

  • How do I get started on posting a job on AJE?
  • In order to post jobs on AJE, you will need to buy jobs first. Job Postings can be purchased online - quickly and easily - through our e-commerce portal. You can also purchase Compliance job postings through our sales consultant. To learn more, speak to a sales consultant now. Call 1-866-923-6284.

  • How do I send jobs to AJE?
  • Posting your jobs on AJE is very simple. Jobs can be posted using one of the following methods:

    • Online: Create jobs through your online account and post them immediately.
    • Feed: Send us a daily or weekly feed of your jobs and we will add the jobs to your account.
    • Site Scraping: AJE will set up a service to pick up your jobs from another website.
  • How do I buy Job Postings?
  • Job Postings can be purchased online on our website or through a sales consultant. To speak to a sales consultant now, call 1-866-923-6284.

  • How do I buy Compliance Job Postings?
  • Compliance Job Postings can be purchased online on our website or through a sales consultant. To speak to a sales consultant now, call 1-866-923-6284.

  • How much does a Job Posting cost?
  • For as little as $149 per job, you can post jobs for up to 60 days on AJE. For up to 45% off our rate card - as little as $79 per posting - you can purchase a package of job posting that can be used any time within one year of the purchase date. View our rate card.

  • How much does a Compliance Job Posting cost?
  • For as little as $299 per job, you can post compliance jobs for up to 60 days on AJE. For up to 33% off our rate card - as little as $199 per posting - you can purchase a package of Compliance job postings that can be used any time within one year of the purchase date. You can also purchase compliance job postings by getting in touch with our Sales Consultant. To talk to a sales consultant now, call 1-866-923-6284. View our rate card.

  • I am not sure how many jobs we'll be posting each month. How do I select a tier?
  • We understand that it isn't always easy to predict the exact number of job openings you will have in each month of the year. To make sure that you are fully covered under our solution, we allow for a buffer of 10% on the contract amount. We will do our best to accommodate minor deviations; however, any jobs posted over the contracted limit may not be distributed to the state or diversity partners for OFCCP job distribution and listing compliance. Our experienced sales consultants can help you determine which solution and tier would fulfill your needs. Call 1-866-923-6284.

  • What happens if we go over the monthly contracted limit?
  • We will do our best to accommodate minor deviations; however, any jobs posted over the contracted limit may not be distributed to the state or diversity partners for OFCCP job distribution and listing compliance. You may increase your job posting limit at any time by contact your sales consultant or account manager.

  • What is the difference between a job posted online and a job sent via feed?
  • There is no difference between a job posted online and a job sent via feed. Depending on your purchase (Job Postings or Compliance Jobs), your jobs will be distributed to the relevant partners and/or states, regardless of how you send them to us.

  • What are the advantages of buying a Job Posting?
  • Job Postings are the fastest and most efficient way to engage our pool of qualified job seekers. Your job posting remains live for 60 days on the AJE national site and local state exchanges, and receives a premium placement in search results. As an added value, Job Postings are also distributed to our partner network of specialized sites, including veteran and minority exchanges, One-Stop career centers, and community organizations.

    AJE also enhances your job posting with search engine optimization, social media sharing, and job board syndication at no additional cost to you. Your job listing is fully indexed to take advantage of popular search engines and increase your employment visibility. At the same time, AJE promotes your job listing via widely used social media channels such as Facebook and Twitter. Finally, your job listing is syndicated with other leading job boards to maximize traffic.

  • Will I receive compliance reporting for jobs that I purchase through your website?
  • For normal Job Postings purchased and posted through our e-commerce portal only for recruitment purposes, you do not have any compliance reporting services available. However, Compliance reporting is available for all ‘Compliance jobs’ purchased online. You can log in to your online Employer Account and click on 'Job Distribution Reports' on the dashboard. You will be redirected to our reporting portal where you can generate reports with complete job distribution details.

    In any case, for all jobs you post, you will have full access to the job and its details even after it expires. If you wish to post jobs for OFCCP compliance and distribution, please go to our e-commerce portal, or contact a sales consultant at 1-866-923-6284.

  • What metrics are available for me to view how my jobs are doing?
  • AJE provides you with insight into how many clicks and applies have been generated on your jobs. You can view this data on the Employer Dashboard, split by the traffic source.

  • What are 'clicks' and how are they calculated?
  • Clicks are the total number of times your job title was clicked to view the job description. They are calculated from the date the job was posted to the date the job expired. Please note this is an estimate of clicks and might not fully count the total number of click from the full AJE distribution network.

  • What are 'applies' and how are they calculated?
  • Applies are the number of times the "Apply" link was clicked from your job description. Please note that this does not necessarily equal the number of applies to a job as a candidate can abandon the application process mid-way through or decide to apply directly by using an email address. In addition, apply information from some partner sites is not obtainable or reliable.

Resumes Resumes

  • What is the Resume Database?
  • The AJE Resume Database subscription consists of three main features:

    • Resume Search: This feature enables you to search our vast database of candidate resumes. You can fine-tune the resume search by location, occupational category, or keywords that describe the desired skills you are looking for. You can also download resumes and contact candidates directly.
    • Resume Scouts: These are automated searches to get relevant profiles delivered to your email.
    • Resume Manager: This feature allows you to manage your shortlisted candidates with a few easy clicks.
  • How do I purchase a Resume Database subscription?
  • The AJE Resume Database subscription can be purchased through our website or a sales consultant. To talk to a sales consultant now, call 1-866-923-6284.

  • How do I conduct a resume search?
  • To search for a resume, log in to your online Employer Account and go to 'My Resumes'. Click on 'Resume Search' and add your search criteria, including keywords and the location. Search for candidates locally or nationally. You can also add more criteria to narrow the search. Click 'Search Resume Now' to initiate the search.

  • How do I search for a resume by its number, or by a job seeker's name?
  • To search for a resume by its number, log in to your online Employer Account and go to 'My Resumes'. Click on 'Resume Search' and add the resume number in the provided field. Click 'Search Resume Now' to initiate the search. To search by job seeker's name, simply use all or part of the job seeker's name as the keyword.

Using AJE Products & Services Using AJE Products & Services

  • How do I change my account information?
  • To change your account information, log in to your online Employer Account and click on 'Account Preferences'. You can edit all account information here, except the username.

  • I can't log in to my account. How do I access it?
  • If you're having trouble logging in to your account:

    • Ensure that you are using the correct username/email and password.
    • Reset your password by going to the login page, clicking 'Forgot Password?' and providing your email address.
    • Contact Us.
  • I forgot my password. How do I access my account?
  • You can request a new password by clicking the 'Forgot password?' link on the AJE login page. You will receive an email with a link to reset your password.

  • How do I change my password?
  • To change your password, log in to your online Employer Account. Click on 'Account Preferences' and then on 'Change Password' and enter your old or temporary password along with your new password. Click 'Save Changes'.

  • We are a veteran-friendly company. How can I indicate this on my jobs?
  • AJE provides you the ability to highlight your organization as a 'veteran friendly' company. To do this, log in to your online Employer Account and go to 'Account Preferences'. Check the box under Veteran Commitment that states "Yes, my company is committed to hiring veterans." After checking this box, all your jobs will appear with our 'Vet Friendly' icon next to the company name. Interested in sponsoring our Veteran's Job Exchange? Talk to a sales consultant or account manager today at 1-866-923-6284 or email AJE Sales.

  • How do I post a state-wide or nation-wide job online?
  • A compliance Job Posting cannot be nation-wide or state-wide. We need valid US city, state and zip code for the OFCCP compliance related distribution of jobs. However, you may post an online job nation-wide or state-wide if you have purchased a non-compliance recruitment job posting. To post a state-wide or nation-wide job, log in to your online Employer Account and click on 'Post a job' link under 'Job Postings Summary' section. Leave city and state blank and select the 'Entire United States' for a nation-wide job or desired state for the state-wide job, from the 'Select a State' dropdown list. If you are sending us a feed, please select the appropriate code, as stated in the PI Specifications document.

  • How do I edit my active jobs posted online?
  • To edit an active job, log in to your online Employer Account and go to the 'Job Manager' and click on 'Active Jobs'. Click the Job Title of the job that you would like to edit. Make the required changes and save the job. Note that you can only make changes to jobs posted online. To change jobs posted through a feed, you will need to change the job in the feed. View PI (Batch) Feed Tips and Techniques section for more details about PI Feeds

  • Do you have a fixed expiry date for our jobs?
  • It depends on the way jobs are posted on AJE. There are three ways to post jobs on AJE:

    • Online jobs: Each job posting remains active and searchable for sixty days from the date of first creation
    • PI Jobs: We don't have a fixed expiry date for PI Jobs. Jobs posted through PI feed, will remain active as long as they are sent in the feed.
    • Scraping Jobs: We don't have a fixed expiry date for Scraping Jobs. Scraping jobs will remain active till the time they are active on the website we are scraping.

  • How do I view expired jobs in my account?
  • It depends on the way jobs are posted on AJE. There are three ways to post jobs on AJE:

    • Online jobs: Those have expired after being active for 60 days are saved in your account as archived jobs.
    • PI Jobs: Jobs posted through PI feed are called PI Jobs and they get deleted after they expire from AJE. You can view your historical jobs by logging onto Job Distribution Report section
    • Scraping Jobs: Jobs posted through Scraping feed get deleted after they expire from AJE. You can view your historical jobs by logging onto Job Distribution Report section

  • How can I view my archived jobs?
  • To view inactive or archived jobs, log in to your online Employer Account and go to the 'Job Manager'. Click on 'Archived Jobs' to view all the jobs.

  • How do I activate an archived job posting?
  • To activate a job posting, click 'Activate Job' next to the archived job that you want to activate.

  • How do I delete my jobs?
  • To delete a job posting, click 'Delete Job' next to the archived job that you want to delete.

  • If I fill a position, can I use time left on my job posting for a new job?
  • You may edit a job anytime when it is active. However, the change history of your job will not be saved. Any reports on the job will only have details of the latest version of the job. We strongly recommend that you post different openings as separate jobs.

  • Where can I view the active jobs in my account?
  • If you are posting jobs online, to view your active jobs, log in to your online Employer Account and click on 'Job Manager'. Click on 'Active Jobs'.

    If you are posting jobs through a feed or site scraping, to view your active jobs, log in to your online Employer Account and click on 'Job Manager'. Click on 'Public Interface Jobs'.

  • I can't find some of the jobs in my files on the site. Why?
  • It is possible that some of the jobs in your files may not have met our validation requirements. To see what these requirements are, please review the PI Specifications document. To ensure that your feed is error-free, please monitor its status each time changes are made to the main files. For any technical questions or assistance, please contact AJE Tech Support.

  • How do I know when and where my jobs have been distributed for compliance?
  • AJE provides the most comprehensive reporting on OFCCP job distribution. You will have complete access to reports for each compliance job that you have posted. These reports will include details of every state workforce center, state website, and diversity partner website that the job was distributed to for compliance. To find out the additional information available on these reports, please contact a sales consultant at 1-866-923-6284.

  • What are the conditions under which my job(s) will not be distributed to AJE state and diversity partners?
  • Compliance jobs that do not have a valid zip code and city are imported into our system but are not distributed for OFCCP compliance. We will do our best to accommodate minor deviations; however, any jobs posted over the contracted limit also, may not be distributed to the state or diversity partners for OFCCP job distribution and listing compliance. You may increase your job posting limit at any time by contacting your sales consultant or account manager at 1-866-923-6284.

  • How do I view my OFCCP Job Distribution reports?
  • To view your OFCCP Job Distribution reports, log in to your online Employer Account and click on 'Job Distribution Portal' on the dashboard. You will be redirected to our reporting portal where you can generate reports with complete job distribution details.

  • How do I improve my posting to get the responses I'd like?
  • Our account representatives are trained to help you fine-tune your job descriptions so that only the most relevant job seekers are presented with your opportunities. Please contact your account manager to get the most out of your job postings.

  • How do I change the email address that receives the transmission report?
  • To change the email recipient for transmission reports, login to your Employer Account. Click on PI (Batch) Resources on the top left. You can change the Transmission Reports Email Recipient, under PI Employer Information.

PI (Batch) Feed Tips & Techniques PI (Batch) Feed Tips & Techniques

  • I'm interested in AJE's PI (Batch) Feed product. How can I find more information about it?
  • If you wish to know more about our PI (Batch) feed packages, please contact a sales consultant at 1-866-923-6284 or email AJE Sales.

  • Can AJE edit my jobs sent in a PI Feed? Or how do you edit jobs sent in a PI feed?
  • Your PI Feed is not created by AJE. Therefore, AJE is unable to edit your job feed. Changes made by AJE will not have lasting effect since they will be over-written when your Applicant Tracking System will upload your daily feed into your FTP account. The jobs must be edited from the source in your Applicant Tracking System (ATS). Please contact your ATS if you need to edit your job data or to fix any validation errors appearing in the feed.

  • I've changed my Applicant Tracking System (ATS). What do I need to do to ensure a smooth transition?
  • Please don't share your current FTP credentials with the new ATS. Your FTP password has to be changed before you can start with the new ATS. Most of the times the old ATS doesn't terminate your feed and it overwrites the feed from new ATS, leading to high number of job added and deleted from your account daily. Please contact your Account Manager or AJE Tech Support to change your FTP password that you can share with new ATS.

  • Some of our job titles do not match the SSONET Code titles. What should I put as the job code? Or I get errors that I am using some invalid job codes. But I got all the codes from the same sheet, why are some bad and some good?
  • Job codes may be obtained from SSONET Job Code List for Public Interface or from SSONET Job Code List by Occupational Family for Public Interface. You may select one of the SSONET codes from these tables that correspond with the job you are offering. If you are unable to find a correct SSONET Job Code for your job, you may use the default job code "9999999". These codes can also be found on following web pages:

  • How do I check the status of my feed?
  • To check the status of your feed, log in to your online Employer Account. Click on 'PI (Batch) Resources'. A complete history of your feed processing and results is available here.

  • What do I need do if my feed status says 'Error'?
  • Click on the 'Details' next to the record that says 'Error'. The reasons for the error will be stated. You need to forward these errors to your Applicant Tracking System (ATS) to get the errors fixed. For any technical questions or assistance, please contact AJE Tech Support.

  • We have completed the setup and uploaded a test feed in our FTP account. However, we don't see any results and errors. Did we miss something?
  • We keep the account in manual update mode when it's a new setup. You need to contact AJE Tech Support to test your feed for quality assurance. If your feed shows no errors in the test run, AJE Tech Support will set your account to process your feed automatically every night and let you know that you're ready to push all your jobs to AJE.

  • I received an error that my job description is exceeding 8000 characters; however, it's less than 8000 characters with spaces. Why is that?
  • There could be HTML tags or formatting in the job description field. Do not include any HTML tags or formatting in this (or any) field. On the Job Exchange site, they will be treated as regular text and counted as a valid character. However, we filter them out while displaying your job on America's Job Exchange. Please remove HTML tags or formatting from the job description field to fix the error.

    For any technical questions or assistance, please contact AJE Tech Support.

  • Can I use HTML tags and formatting in the job description field?
  • We only accept plain text for the job description field. Do not include any HTML tags or formatting in this (or any) field. On the America's Job Exchange site, they will be treated as regular text and counted as a valid character. However, we filter them out while displaying your job on America's Job exchange.

  • I received an error that my job could not be distributed for OFCCP compliance due to missing city and the zip code. Why is that?
  • We are unable to distribute the nation-wide or state-wide jobs for OFCCP compliance purpose. A valid US city, state and zip code are must for the OFCCP related distribution of your job. You may post your regional jobs to the biggest city in the region, state-wide jobs to the capital city of the state and nation-wide jobs to the corporate office location of the company; to make them available for OFCCP related distribution.

  • I received an error on a job with a salary of $50,000 that said the salary can't be more than $500 per hour or $1,040,000 per year.
  • Check your salary unit. The salary unit of a job (per hour, per week, etc.), is encoded as an integer. The encoding is as follows:

    • Hourly - Unit code is "1"
    • Daily - Unit Coode is "2"
    • Weekly - Unit Code is "3"
    • Monthly - Unit Code is "4"
    • Yearly - Unit Code is "5"

    Then the salary minimum and maximum are interpreted as salary per unit specified. So with a max salary of 50,000 and a salary unit of "2" Daily, you would in effect be advertising a job that pays $13 million per year, probably not what you meant.

  • I want to post jobs based in other countries. How can I do that?
  • Find the appropriate country code. Use the country code for the country where the job is located, and then in the state field, use the code ZZ to indicate a non-US country. Do not try to enter province abbreviations, they will not work. You may enter a city, if you wish, but it is not required.

  • I entered the correct state name and it still displays invalid state error. How can I fix it?
  • Please check, if you have entered the complete state name in the state field. The state field only accepts 2 digit abbreviation code of the state.

  • I want to post Military State jobs. How can I do that?
  • Military State codes are considered part of the US regardless of the location. Use the country code 'US' when using a military state code and use 2 digit state abbreviations for the military state in the state field.

  • I want to post jobs based in counties. How can I do that?
  • We don't support county location and these jobs cannot be distributed for OFCCP compliance related distribution. You may post such jobs to the biggest or central city of the county to enable OFCCP compliance related distribution.

  • I want to post a job nation-wide. How can I do that?
  • Do not include ZIP code, state, or city, and enter US in the Country field. However, we are unable to distribute the nation-wide jobs for OFCCP compliance purpose.

  • I want to post a job state-wide. How can I do that?
  • Do not include ZIP code or city, and enter state abbreviation in the state field and US in the Country field. However, we are unable to distribute the state-wide jobs for OFCCP compliance purpose.

  • How do I edit my active jobs?
  • To change jobs posted through a PI feed, you will need to change the job in the feed. Please contact your Applicant Tracking System (ATS) to edit your jobs sent in a PI Feed.

  • How do I delete my jobs?
  • To delete a job posting, you will need to delete that from the PI feed. Please contact your Applicant Tracking System (ATS) to delete your job(s) sent in a PI Feed.

  • Do you expire PI Jobs after 60/30 days, like online jobs postings?
  • No, we don't have an expiry date for the jobs posted through a PI feed. Your job will remain active on America's Job Exchange as long as it's sent to us in the feed.

  • What do I need to do if my feed status says 'Error'?
  • Click on the 'Details' next to the record that says 'Error'. The reasons for the error will be stated. For any technical questions or assistance, please contact us at AJE Tech Support.

  • Where can I view the active jobs in my account?
    • To view all your active jobs, log in to your online Employer Account and click on 'Job Manager'. Click on 'Active Jobs'.
    • To view PI jobs only log in to your online Employer Account and click on 'Job Manager'. Click on 'Public Interface Jobs'.

  • How do I know that my jobs are being picked up by AJE? Or how do I check the status of my feed?
  • To check the status of your feed, log in to your online Employer Account. Click on 'PI (Batch) Resources'. A complete history of your feed processing and results is available here.You will also begin receiving Import Summary Report for your data files. The report states whether the submission was successful or had errors. If you do not receive this e-mail, your data files did not process. If you have never received this e-mail, you have not sent us a new data file.

    For any technical questions or assistance, please contact AJE Tech Support.

  • Why do you send me Import Summary e-mail every day? What is this?
  • The e-mail is your PI activity reports. Every night database processing takes place, and the results for your account are e-mailed to the address specified as your PI reports e-mail. If you have sent new data files for that day's processing, you will receive status e-mail for those files. This report includes alerts for any errors that were encountered during processing as well as a record of how many changes, adds, and deletes were performed on your collection of jobs in our database, based on the files that you sent to us.

  • Wait, I'm not getting Import Summary e-mail every day. What's wrong?
  • You will only receive e-mail if you have sent new data files to us for processing. If you are sure you have sent the files, check to see if you sent them before midnight Eastern Time. That is when we grab all the files on the FTP server for processing. If your files were not sent before midnight, those files will not process until the following day. Also, be sure to check that your files have changed from the day before. Before we process anyone's files, we compare them to the files sent the day before, and if they are identical, we do not process them; therefore, you would not receive a report.

  • How do I change the email address that receives the transmission report?
  • To change the email recipient for transmission reports, login to your Employer Account. Click on PI (Batch) Resources on the top left. You can change the Transmission Reports Email Recipient, under PI Employer Information.

  • What do the results in the Transaction Summary section of the e-mail mean-Add, Change, Delete, and No Changes?
  • The results mentioned in the e-mail identify what Data Exchange does with the records received in the submitted file. The records from the most recently submitted file are compared with those in the previously submitted file, and they are tagged as follows:

    • Records that are in the recent file, but not in the previous file, are tagged as ADD;
    • Records that have changed from the previous to the recent file are tagged as CHANGE;
    • Records that are not in the recent file, but were in the previous file are tagged as DELETE;
    • Records that are in both files that have not changed are tagged as NO CHANGES;

    Records that are tagged as Add, Change and Delete become corresponding transactions to the AJE database.

    For any technical questions or assistance, please contact AJE Tech Support.

  • What do the errors mentioned in the Import Summary e-mail mean?
  • There are three types of errors that will commonly exist in a file, validation errors, fatal errors, and warnings.

    In general, fatal errors are caused by syntax errors, which is usually a problem with the file or the record format. The most common fatal errors are caused due to the lack of terminating new lines at the end of a file or an un-escaped double quote embedded in a text field. Fatal errors will result in your files not being processed for as long as your file generates fatal errors. Fatal Errors are clearly prefixed with the phrase FATAL ERROR.

    Validation Errors are caused by context errors. Context errors are the result of illegal data, meaning there is a problem with the values or data types of the data. The most common errors in job files are incorrect job codes, incorrect state abbreviations, and exceeding the length of the Job Description field. The most common errors in office contact files are omission of required fields. Some fields, such as e-mail contact, are only required if contact by e-mail is selected. See conditional requirements found on the record descriptions.

    A warning describes a condition that causes records to be skipped for processing or not distributed for OFCCP compliance. For example, a warning message is produced for Duplicate job record or a job couldn't be distributed for OFCCP compliance due to missing city or zip code in location.

    The integrity and quality of your PI Feed is paramount for this process to run smoothly. As long as the PI Feed we receive is correct, there shouldn't be any issues in processing your feed. Most PI users accomplish this by incorporating the content checks described in the specifications document, into their export scripts. Others run a separate filtering script over their output data files before "FTPing" the files to us.

    For any technical questions or assistance, please contact AJE Tech Support.

  • What does the duplicate job warning mentioned in the Import Summary e-mail mean?
  • The error appears due to the duplicate office contact ID and we only process the first record in that case. The Office Contact ID must be unique in pi_office.dat file. For any technical questions or assistance, please contact AJE Tech Support.

  • What do the Validation errors warning mentioned in the Import Summary e-mail mean?
  • Validation Errors are caused by context errors. Context errors are the result of illegal data, meaning there is a problem with the values or data types of the data. The most common errors in job files are incorrect job codes, incorrect state abbreviations, and exceeding the length of the Job Description field. The most common errors in office contact files are omission of required fields. Some fields, such as e-mail contact, are only required if contact by e-mail is selected. See conditional requirements found on the record descriptions. For any technical questions or assistance, please contact AJE Tech Support.

  • My Import summary email shows a warning that my jobs did not contain sufficient information for OFCCP compliance related distribution. What does it mean?
  • This warning appears in the report due to missing or invalid US city, state or zip code in the job location fields. A valid US city, state and zip code are must for the OFCCP related distribution of your job. You may post your regional jobs to the biggest city in the region, state-wide jobs to the capital city of the state and nation-wide jobs to the corporate office location of the company; to make them available for OFCCP related distribution. For any technical questions or assistance, please contact AJE Tech Support.

  • What does the fatal error warning mentioned in the Import Summary e-mail mean?
  • In general, fatal errors are caused by syntax errors, which is usually a problem with the file or the record format. The most common fatal errors are caused due to the lack of terminating new lines at the end of a file or an un-escaped double quote embedded in a text field. Fatal errors will result in your files not being processed for as long as your file generates fatal errors. Fatal Errors are clearly prefixed with the phrase FATAL ERROR. For any technical questions or assistance, please contact AJE Tech Support.

  • I want my PI Import Summary to be e-mailed to two (or three, or five) people at my business. How do I do that?
  • We support Max. 120 Characters recipients list separated by comma and it can support up to 3 email addresses. However, if your email list is longer than that; we would suggest you to create a group mailing list at your company that includes the people who should receive PI reports. You should set up the mailing list so it is able to receive e-mail from outside your company. A benefit of doing this is that you can send the reports to an unlimited number of people, and you may change your list of recipients whenever you wish, without having to update your information with us.

  • How often do you run the program that updates the database?
  • PI overnight processing is run every night, currently at midnight Eastern Time (9:00pm Pacific Time). Periodically, as we update the processing to accommodate new concerns and features, you may notice that the processing is done the following morning instead of that night. This is a safety measure to ensure that the first few processing runs after any new changes are supervised by the PI team, and is only temporary.

  • Can you run my jobs at 9:00pm (1:00am, 2:30am, etc.) instead of midnight Eastern Time?
  • Sorry, no. Public Interface processing is timed around other America's Job Exchange processes so we have very little leeway in scheduling runs. The current run time of midnight Eastern Time ensures that we can process the growing list of PI users in enough time that everyone's jobs will be available the following morning.

    Note: Your transmission needs to be complete by midnight Eastern Time. To ensure that your job is properly processed, we strongly recommend that you do not send files between midnight Eastern Time (9:00pm Pacific Time) and 8:00am Eastern Time (5:00am Pacific Time).

  • Why aren't my jobs in the database?
  • It is possible that there was a fatal error in your file that prevented it from processing. Check your files to make sure that they meet all the requirements in this document. Contact AJE Tech Support if you feel nothing is wrong with the files.

  • How long does it take for the jobs to show up in the search after they are processed?
  • These will show up by the following morning.

  • The SSONet Codes are not in a usable format in the PDF document. How can I extract these codes for use in other software?
  • Open the following web pages on Internet Explorer browser:

    On the SSONET codes page, move the cursor over one of the table rows and right click on the mouse. A drop-down menu that will be displayed; select "Export to Microsoft Excel" selection. The Excel program should be launched and the SSONET table from the web page should be automatically loaded into the spreadsheet. Save the spreadsheet for future use.

  • What are the Education Codes for Public Interface?
  • Note: These Education Codes should only be used by employers using Public Interface. You may specify the level of education as a number of years. This is preferred, as the web site only displays Education as "Equivalent Number of Years" and not as the actual degree name. This decision was made because it was the lowest common denominator for all the different forms of data that America's Job Exchange receives.

    Alternatively, we allow input of degrees specified by letter. Our system will interpret the degree names you provide, and will store them in our database as their numerical equivalent in "Years of Education." If you need to specify a particular type of degree specialization, please include this information in your job description.

    Numerical Equivalents for Degrees/Diplomas:

    • "1-11" Years - Converts to AJE Value "Less than High School"
    • "12" Years - Converts to AJE Value "High School/G.E.D."
    • "13" Years - Converts to AJE Value "Some College"
    • "14-15" Years - Converts to AJE Value "Associate's Degree"
    • "16-17" Years - Converts to AJE Value "Bachelor's Degree"
    • "18-19" Years - Converts to AJE Value "Master's Degree"
    • "20 or more" Years - Converts to AJE Value "Doctor's Degree"

    Alternatively, we allow input of degrees specified by letter except for "less than high school and some college" degrees. Our system will interpret the degree names you provide, and will store them in our database as their numerical equivalent in "Years of Education." If you need to specify a particular type of degree specialization, please include this information in your job description.

    Degrees Specified by Letter:

    • "H" - Converts to AJE Value "High School/G.E.D."
    • "A" - Converts to AJE Value "Associate's Degree"
    • "B" - Converts to AJE Value "Bachelor's Degree"
    • "M" - Converts to AJE Value "Master's Degree"
    • "P, J, or T" - Converts to AJE Value "Doctor's Degree"

    While we do accept either format interchangeably within a job file, you may not mix letters and numbers in any one Education field.

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