In This Issue
Welcome to the September edition of the America's Job Exchange newsletter. This month we are providing background on the National Industry Liaison Group (NILG), as well as a wrap-up of their national conference, just held in Hawaii from August 28-31. We also have some follow-up advice on surviving an OFCCP audit and will provide tips on how you can improve your business by motivating employees and obtaining feedback from your customers.
All of us want a t-shirt that says "I survived an OFCCP audit." But there is a lot of work to be done before you can earn it. In this article we will review the critical steps to surviving an OFCCP audit, from readiness to respond to understanding compliance procedures.
Perhaps you attended the National ILG conference in Hawaii last month. But do you know how the ILG began? Do you know why the ILG was founded? Take a stroll with us down memory lane as we explain the ILG’s background and why the national conference is such a critical event.
Do you struggle to find ways to motivate your employees? You might be surprised to learn it isn’t always about money – in fact it rarely is. In this article we offer some tips on how you can motivate employees in the workplace on a small budget and reward positive influences on the job.
Finally, we all have a responsibility to improve the business, and that often means listening carefully to the feedback from customers. Today there are more opportunities than ever to listen, and this article reviews the importance of obtaining customer feedback and where to find it.