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ICS Program and Portfolio Director

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POST DATE 9/1/2016
END DATE 2/1/2017

Infor New York, NY

New York, NY
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Masters Degree



Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises or both. For additional information, visit

Our continued growth has created the need for experienced Project Portfolio Director for our North American PMO

The Project Portfolio Director drives results of the full life cycle of project, program and portfolio improvement for the assigned consulting services area. The PPM works directly with the project/program managers and practice directors/managers to coach, advise and drive the adoption of project tools, processes and methodologies to assure that projects are managed and sponsored to achieve a successful outcome. Responsibility includes conducting quality reviews, portfolio analysis and reporting, bid preparation support and project management. Developing and implementing assigned initiatives that may include status reporting, bid preparation, training, methodology, client satisfaction. Periodically, the Project Portfolio Director will be expected manage a project or program for a strategic or large complex project.

Leadership Demonstrate ability to provide direction to and motivate resources to achieve desired results. Mentor and develop on site teams and promote teamwork amongst peers and client personnel. Lead by example and demonstrate a positive mental attitude. Demonstrate standard leadership traits: strategic, forward thinking, problem solving, and implementation thought leadership.

Execution Results oriented, achieve project delivery excellence in areas of financial, resources, client satisfaction, schedule team development. Ability to estimate projects accurately. Anticipate client needs. Influence others to get what you want/need (i.e. other departments). Identifies problems proactively and leverages the organization in an efficient manner to resolve them. This position is expected to be fully engaged with the field and is not a back office role.

Sales work with the bid team to develop and support deals providing expertise in project management, governance and implementation.

Communication & Documentation Efficiently, effectively and appropriately establish and manage expectations through verbal and written communication. Demonstrate the ability to effectively listen and comprehend.

Personal Development Subject matter expert and thought leader in project management and governance, bid preparation and implementation. Keep current as to new developments, best practices, industry trends and new innovations.

Client Satisfaction Responsible for balancing the overall satisfaction of the client while effectively representing both the client and Infor s best interests. Work with project team to achieve high levels of client satisfaction. Be able to measure the effectiveness of the client engagement and performance in project implementation and governance.


* College Graduate w/ 4 yr degree - Business, project management, process engineering, MBA preferred
* PMP certification


* Successful project management track record for full life cycle software implementation projects with 3M 5M USD of annual consulting services revenue
* Minimum of 5 years industry experience in large scale implementations in software consulting services using a structured methodology
* Experience with bid preparation and project management tools and processes
* Ability to effectively communicate with all levels of client personnel
* Proven record of execution to time and budget
* Strategic and tactical thinking


* ERP and cross product large, complex global project implementations
* Development and implementation of project management and bid processes, methodology and tools
* Strong project estimating skills

If you have questions about this role please contact Mike Joseph, Talent Acquisition Specialist by phone at 734-667-1491 or email at

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military service obligation or veteran status, protected veterans, individuals with disabilities or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at