A/R B2B Collections
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POST DATE 9/12/2016
END DATE 10/24/2016
Englewood Cliffs, NJ
JOB DESCRIPTIONCORE ROLES & RESPONSIBILITIES
o Works with high volume B2B collection calls and/or correspondence to collect overdue as a result of financial loss from transporting our goods via 3rd party carriers.
o Process the payment transactions and post its outcome on customer accounts.
o Provides customer service regarding collection issues, recommend account adjustments, resolve discrepancies and short payments.
o Ensures daily, weekly and monthly reporting to direct supervisor and participates in team meetings.
o Processes debit and credit memos for assigned customers in accordance with company policy.
o Builds and maintains customer relationships and conducts miscellaneous customer contact.
o Performs other assigned tasks and duties necessary to support other collection functions
o College degree required
o Minimum of 1-2 years in A/R & Collections experiences (high volume A/R & collections experience preferred)
o Intermediate computer skills (excel, PPT, word, outlook)
o Great written and oral communications skills