AV Support Technician 8/31/2016

AVI SPL Billerica, MA

Company
AVI SPL
Job Classification
Full Time
Company Ref #
1760-777
AJE Ref #
576048908
Location
Billerica, MA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Tracking Code

1760-777

Job Description

Onsite Audio Visual Support manages fully integrated conference rooms include auditoriums and board rooms. Onsite AVS interfaces direct with the customer on a daily basis. The responsibilities include operating and testing daily functionality of all AV and integrated conference rooms. The position will collaborate with our client s management team and other company employees; this is a key role in maintaining a good partner relationship and being sensitive to our client s needs and schedules.

PRIMARY RESPONSIBILITIES:

* Setup and breakdown of all onsite meetings

* Daily system testing to insure equipment and room functionality

* Escalate all Next level break fix issues to their manager for resolution

* Perform remote testing for local and regional offices

* Deliver a white glove level of customer service support to all clients

* Be sure all AVS spaces are presentable for use



Required Skills

* Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays.

* Utilize audio mixer software to calibrate and eliminate echo and feedback.

* Ability to test equipment and preform basic troubleshooting.

* Operate cameras and video equipment as called for.

* Ability to think, work independently & meet necessary deadlines.

* Effective interaction with employees, customers and colleagues.

* Attention to detail.

* Problem solving and troubleshooting skills.

* Creative thinker.

* PC proficient - must already know your way around a computer.

* Must possess a valid Driver s License and be a safe driver.

* Good oral and written communications.

* Strong desire to learn and be trained.

* Adhere to and understand OSHA standards for all phases of the job.

PHYSICAL REQUIREMENTS:

Ability to lift 75 pounds, climb ladders, crawl under tables, etc. This position can have physical demands.



WORK WEEK AND HOURS:

40 hours - Mon Fri, Be flexible to work after hours and weekends when required.

After-hours and weekends will be on an overtime basis.



ENVIRONMENT:

Works at a customer site daily, may require travel to other customer locations, depending on agreement, this will be determined at start of contract.

So what does all this mean to you*

* The security & stability of an industry leader

* Unlimited career advancement opportunities and increased marketability

* Exposure to the most leading edge technologies in the industry

* Fully paid training & industry certification

* Highly competitive compensation and benefits package

* The opportunity to work with a group of extremely talented & dedicated professionals

* A collaborative and friendly corporate culture with a management team with vision and passion for growth



Required Experience

* Candidate must complete all training requirements for this position within the current allowable established timeframe.

* High School Diploma or equivalent

* Associated Technical trade school Diploma or College Diploma (Preferred)

* One year industry experience (Preferred)

Striving for excellence in everything we do, AVI-SPL is committed to honoring these core values:

Character - Being honest and acting with integrity toward each other, our customers and ourselves.

Teamwork- Working together, through the good and the bad, toward a common goal, and being jointly responsible for exceeding customer expectations.

Knowledge - Continuously growing our business and technical expertise and sharing our knowledge for the benefit of others.

Responsibility - -Being accountable for getting the job done right and doing whatever it takes for the growth and success of our team and our customers.

Respect - Appreciating each person's value to the team and treating each other with courtesy and professionalism.





AVI is an Equal Opportunity Employer/AA/Disabled/Veteran Protected VERRA Federal Contractor



Job Location

Billerica, Massachusetts, United States

Position Type

Full-Time/Regular