Account Director of Sales

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POST DATE 9/9/2016
END DATE 10/9/2016

St. Regis Resort & Residences Bal Harbour, FL

Company
St. Regis Resort & Residences
Job Classification
Full Time
Company Ref #
hc.4DA5D26707A19FF0
AJE Ref #
576128160
Location
Bal Harbour, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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Account Director of Sales Company Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis(R), The Luxury Collection(R), Sheraton(R), Westin(R), Four Points(R) by Sheraton, W(R), Le Méridien(R), Aloft(R)and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. Location St. Regis Bal Harbour Department Sales and Marketing Job Description POSITION PURPOSE ESSENTIAL FUNCTIONS Responsible for overseeing all Catering events in the hotel to inlcude planning and execution of events. Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. Participate in catering sales presentations, property tours and customer meetings. Administer all phases of the banquet department, including, but not limited to, sales, planning, marketing, servicing and administrative procedures. Prepare, implement and compile data for strategic sales plan, monthly Report, annual goals, forecasts and other reports as directed and/or required. Develop banquet menus pricing and revenue minimums using current competitive data. Direct, manage, train and counsel catering sales and convention services/banquet staff. Oversee divisional matters as they relate to federal, state and local employment and civil rights laws. Participate in daily business review meeting, sales meetings and management meetings. Tour, inspect and monitor banquet rooms and presentations. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Professionally represent the hotel in community and industry organizations and events. Participate as a team player with all departments. Provide constructive feedback to all departments. Be a leader and a role model to all employees. Requirements SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items. Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up. Ability to assess/evaluate employees performance fairly. Ability to supervise, train and motivate multiple levels of managers and employees. Knowledge of hotel and competitive market. Must possess basic computational ability. Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi. Excellent interpersonal and sales-related skills. Exceptional organizational and supervisory skills. Exceptional food and beverage knowledge and pricing. Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelors Degree preferred. Experience: Must have atleast 5 years catering sales and convention services experience within the luxury hotel market preferred. Licenses or Certificates Not applicable. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Equal Opportunity Employer/Drug Free Workplace M/F/D/V