Account Operations Coordinator - Auto Auction

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POST DATE 9/9/2016
END DATE 11/5/2016

Cox Corporate Services, Inc. Matteson, IL

Company
Cox Corporate Services, Inc.
Job Classification
Full Time
Company Ref #
1613053
Location
Matteson, IL
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED
AJE Ref #
576124437

JOB DESCRIPTION

Description

This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow.
JOB RESPONSIBILITIES:

* Manage account relationships, maintaining effective communications and ensuring customer requirements are met.

* Review and update condition report; approve and audit vehicle repair report.

* Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.

* Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.

* Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.

* In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.

* Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles.

* Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.

* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

* Perform other duties as assigned by management.

Qualifications

* High School Diploma or equivalent required.

* Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful.

* Valid Driver s License and safe driving record required.

* Ability to drive vehicles with standard and automatic transmission.

* Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred.

* Effective communication and organization skills required.

* Commitment to providing excellent customer service essential.

Cox Automotive is a leader in vehicle remarketing services, digital marketing and software solutions for automotive dealers, manufacturers and consumers. Cox Automotive includes AutoTrader.com, Kelley Blue Book, Manheim and a host of other global businesses and brands. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 employees in over 150 locations worldwide. We partner with more than 40,000 dealers and touch more than 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. We unite more than 20 brands in this space, providing an end-to-end solution to transform the way the world buys, sells and owns cars.

Organization:Cox Automotive
Primary Location:US-IL-Matteson-20401 Cox Ave

Employee Status:Regular
Job Level:Individual Contributor
Shift:Day Job-
Travel:No
Schedule:Full-time

Unposting Date:Ongoing

Overview

Cox Enterprises is a leading communications, media and automotive services company. With revenues of $18 billion and approximately 60,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, home security and automation, commercial telecommunications and advertising solutions); Cox Automotive (automotive-related auctions, financial services, media and software solutions); and Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms).

The company's major national brands include Autotrader, Kelley Blue Book and Manheim. Through Cox Automotive, the company's international operations stretch across Asia, Australia, Europe and Latin America. To learn more about Cox's commitment to people, sustainability and our communities, please visit CoxCSRReport.com.

Company Size:
5,001-10,000 Employees
Industry
Telecommunications
Founded:
1898
Social Media:
Headquarters:
6305 Peachtree Dunwoody Rd
Atlanta, GA 30328

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