Account Representative - .
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POST DATE 9/12/2016
END DATE 10/24/2016
JOB DESCRIPTIONPosition Summary:
In compliance with state licensing requirements; handles telephone calls and other personal contact situations involving varying levels of difficulty to their conclusion. Works with a modest degree of independence, applying communication and selling skills to handle adverse situations, representing the Company's position in a sophisticated and professional manner. Seeks assistance of higher authority when necessary.
Position Duties and Responsibilities:
Handles telephone calls and other personal contacts
Consistently demonstrates Integrity Selling Skills as evidenced by policies written and success with Life Referrals
Pertinent documentation on routine transactions is usually obtained and increasingly thorough on non-routine transactions
Approaches all responsibilities maintaining a professional image and a positive outlook
Assumes responsibility for developing customer needs and fully servicing their account, employing our Sales and Service Standards and maintaining a proactive approach to customer retention
Handle Files both accurately and in a timely manner
Demonstrates an eagerness in learning all aspects of job requirements
May be called upon to handle other duties as required
Maintain state insurance license
Excellent written and verbal communication skills
Knowledge of Excel, Word, Outlook
Pursue additional insurance designations
Previous insurance experience preferred
Previous sales and/or service experience preferred We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
Be able to type 40 WPM