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Account Specialist, Client Development

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POST DATE 8/18/2016
END DATE 10/19/2016

The NPD Group Rosemont, IL

Rosemont, IL
AJE Ref #
Job Classification
Full Time
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Be the first of your friends to declare, I love where I work! and actually mean it. Have fun and work hard with some of the best and brightest in the market research industry. NPD is one of the leading market research providers in the world. We offer competitive market research and intelligence to our customers and many of the world's largest companies. In addition, NPD offers a career filled with innovation and opportunity to the forward-thinking problem solvers who join our family.

About You:

You're a passionate, dynamic, and highly motivated individual who's looking for an opportunity to have an impact on some of the most well-known companies in the world. This integral member of the Checkout Tracking team will report directly to the Account Manager, Client Development. If you enjoy working with clients to influence their business solutions, this job is for you.

Position Overview:

The Account Specialist within Checkout Tracking is responsible for analyzing receipt havested data, and providing analysis and insights to clients. He or she will be responsible for building Checkout Tracking product knowledge, as well as industry knowledge for assigned industries.

The Specialist will have direct client contact with both internal and external clients, as well as support the sales team in business development opportunities. He or she will be responsible for providing recommendations on analytical approaches, pulling data from Tableau software, charting and analyzing it in a client-friendly format, and presenting those findings directly to clients.

This position will be based in Rosemont/Chicago, IL.

Overall Responsibilities:

* Put together analyses for clients from start to finish, with support from your manager on final insights and implications

* Support Client Development and Sales teams by providing on time and accurate data reports using Tableau and other related analytic software as directed

* Provide day-to-day servicing support across receipt harvesting clients

* Provide analytical insights for clients by accurately interpreting data

* Ability to take responsibility for personal development by seeking training, on-the-job experiences and input from manager


* 2+ years' experience in market research or equivalent

* Strong analytical skills and problem-solving abilities

* Excellent verbal and written communication skills

* Previous knowledge/experience working with databases and/or analytical tools is a plus

* Strong organizational and project management skills

* Proficient in all MS Office products (strong Excel, PowerPoint)

* Detail orientated

* BA/BS or equivalent


The ideal candidate must be able to conduct engaging and impactful presentations that deliver value to the client while telling a compelling story in a concise and polished manner to a diverse audience. Most importantly, the candidate must demonstrate the ability to listen to the customer and appropriately match the customer's needs with NPD's products and services, or be willing to direct the customer to the best solution.


The ideal candidate must be comfortable and effective when talking with a broad range of decision influencers and decision makers within an organization. The candidate will be able to effectively understand and build relationships throughout the prospective customer's organization.


The ideal candidate will be competent in managing their time and activities and must embrace our proven opportunity and customer management processes and systems. Candidates must possess a can-do perspective in their professional attitude. They will be detail oriented and demonstrate a strong work ethic. They will be sticklers for accuracy in their own work as well as their colleagues. They will be ready to back up their assertions with facts.

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Company Description

The NPD Group provides market information and analytic solutions that drive better decision-making and better results. The world's leading brands rely on us to help them get the right products in the right places for the right people. Practice areas include apparel, appliances, automotive, beauty, consumer electronics, diamonds, e-commerce, entertainment, fashion accessories, food consumption, foodservice, footwear, home, mobile, office supplies, retail, sports, technology, toys, video games, and watches / jewelry. For more information, visit and Follow us on Twitter: @npdgroup.