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Accounting Clerk

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POST DATE 9/9/2016
END DATE 10/8/2016

Wyndham Cleveland Playhouse Square Cleveland, OH

Cleveland, OH
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Accounting Clerk General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. · Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements: · Utilize and maintain the time and attendance system and process daily, weekly, bi-weekly, semi-monthly, and monthly payroll and related information to include payroll hours, verifying payroll information, recording miscellaneous earnings/deductions, etc. · Review and ensure accuracy and appropriateness of all payroll input and output. · Monitor, prepare, and communicate financial reports in accordance with Wyndhams required due dates. · Retrieve and process all deposits in accordance with hotel standards. · Maintain an adequate supply of cash/change and provide cash/change to all departments as needed · Prepare Cash Over/Short reports on a daily, monthly, and yearly basis. · Issue and redeem cashier banks as needed by the departments with the approval of the Accounting Manager. · Audit cashier banks as required by hotel standards. Maintain all documentation. · Process due backs on a timely basis. · Maintain all cashier contracts. · Process petty cash receipts and reimbursements on a regular basis and inform management of any deviation to policy. · Assist the sales effort in establishing customer credit in accordance with Wyndhams policies. · Assist in the credit process of application processing, reference checks, credit limitation, direct billing list, deposit requirements, and all other credit-related activities. · Provide customers with accurate and timely invoices, statements, and schedules. · Respond to customer inquiries in a timely fashion and communicate all issues and/or disputes to the appropriate supervisor(s). · Maintain an efficient collection process to include an organized filing and tracing system, issuing letters, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs. · Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control. · Keep management aware of any unusual operation or financial occurrences and/or significant deviations from policies and procedures. · Ensure overall guest satisfaction. EOE M/F/D/V