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POST DATE 9/12/2016
END DATE 10/23/2016
JOB DESCRIPTIONAdecco is assisting a local client recruiting for an A/R Clerk in Walpole, MA. This is for a temporary opportunity that will give you valuable experience to enhance your career. If you meet the qualifications listed below please Apply Now!
Responsibilities for this Inspection job include:
*Recover and manage assigned A/R portfolio in a fast paced goal oriented environment
*Provide customer service regarding recovery issues, process account refunds, process and review account adjustments, resolve account discrepancies and short payments.
*Responsible for monitoring and maintaining assigned portfolio - account calls, account adjustments, account reconciliations and processing credit memos in keeping with departmental policies and procedures
*Identify bad debt or disputed receivables to be written off, prepare business case
*Maintain accuracy of aging balances
*Accountable for reducing delinquency for assigned accounts, negotiate and implement payment solutions within established policies and procedures
*Provide statements, invoices, or reminder letters to customers when applicable
*Handle incoming calls and respond to customer inquiries
*Research missing payments and pull proof of deliveries when required
*Enlist the efforts of sales and senior management when necessary to accelerate the recovery process
*Must communicate & follow up effectively with sales team regarding customer accounts on a timely basis
*Develop and maintain strong working relationships with customer service, sales and customers to deliver industry-leading customer experience. Service levels are measured on time to decision, quality of decision, innovation and team work.
*Presentation, training to peers on SAP and receivable recovery tactics.
*Perform other assigned tasks and duties necessary to support the Customer Finance Department
*Proficient in Microsoft Office applications
*SAP experience preferred (knowledge of customer master, credit transactions, general sales transactions and accounts receivables)
*Excellent customer service skills
*Tactful and effective negotiation skills to obtain payment
*Excellent written/oral communication skills
*Bilingual a plus
*Outstanding organization and time management skills, detail orientated, self motivated and goal oriented
*Demonstrated ability to work independently and within a team
Hours: 8:00am to 5:00pm Monday through Friday
Pay: $18.00 - $20.00/hr
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled