Activity & Entertainment Attendant Recreation (Seasonal)

Employees who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.

OUR MISSION: Create memorable experiences for each and every one of our guests and, along the way, each other. We are a team that respects each other; a team that appreciates each of our strengths and weaknesses; and a team that works together to hold each other up during tough times and build on each others abilities at all times.

OUR SERVICE STANDARDS:

Greet All Guests
Use the Guests Name
Thank our Guests
Take Pride in your Appearance
Have Pride in your Surroundings
Maintain a Service Posture
Be Knowledgeable about the resort
Own the Situation
Use Proper Phone Etiquette
Anticipate Guests Needs
Escort the Guest

SUMMARY: THE ACTIVITY AND ENTERTAINMENT ATTENDANT IS DIRECTLY INVOLVED IN THE PRODUCTION OF ON-PROPERTY RECREATION ACTIVITIES AND ENTERTAINMENT PROVIDED THROUGHOUT THE SUMMER. HESHE SHALL FOCUS ON PROVIDING AND SELLING QUALITY FAMILY ACTIVITIES DURING THE DAYTIME, AND ENTERTAINMENT AND SALES BASED ACTIVITIES DURING THE EVENING.

The Activity and Entertainment Attendant will always conduct himherself in manner which supports the guiding principles of Destination Hotels & Resorts:

Acts with the highest ethical standards, treating others fairly & with respect.
Empower a diverse group of talented and prepared people.
Nurture lasting relationships with investors, customers and team members
Achieve optimum investment performance.
Focus on Continuous improvement of quality assets and services.
Consistently work to balance our lives and contribute positively to our communities.

The Activity and Entertainment Attendant shall strive to provide exceptional service to both internal and external guests at all times. She will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

ESSENTIAL JOB FUNCTIONS:
Performs a variety(historic, creative, environmental, athletic) of activities including, but not limited to: seine netting, cast netting, necklace making, calling BINGO, karaoke, tie dying, arts and crafts, sports and games, carnival games and rides, fishing, crabbing, balloon twisting, etc.
Introduces entertainers, assists entertainers, and encourages participation through us of PA systems and megaphones
Sells BINGO cards, stadium seats, snowcones, popcorn, balloon kits, magic kits, etc.
Loves working with children and families
Sets up and breaks down activity supplies at designated locations
Has the ability to educate guests on the environment and history of Isle of Palms
Prepares all items and merchandise for each planned activity
Accurate cash handling and accounting duties
Responsible for the cleanliness and organization of recreation storage areas and activity locations
Maintains equipment and supplies in proper working condition
Fosters energy and enthusiasm throughout the team and guests for each activity, entertainer, or event
Meets sales goals through encouraging participation in activities, and upselling Recreation merchandise and services
Be knowledgeable and assist with special events as needed
Provides general resort information for guests
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Upsells other resort services and amenities to guests
Addresses any guest issue promptly and with concern
Offers guests assistance resort directions, activity suggestions, etc.
Maintains constant awareness of safety issues and reports all safety incidents to on-duty supervisor.
Acts with responsibility towards all company property, supplies and equipment.
Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards.
Remains alert, courteous and helpful to the guests and colleagues at all times.
Associate is held accountable for all duties of this job and other duties as assigned.