Administrative Assistant

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POST DATE 9/12/2016
END DATE 10/24/2016

AppleOne Cedar Creek, TX

Company
AppleOne
Job Classification
Part Time
Company Ref #
23177594.21603184
AJE Ref #
576145953
Location
Cedar Creek, TX
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
Operates, receives and routes calls using a telephone and performs associated clerical work utilizing information systems for data retrieval. Greets and assists guests. Serves as main personnel to LCRA?s reception area desks. - Operates a telephone to connect calls to appropriate staff. - Makes a good first impression to customers by being responsive, friendly, professional and helpful. - Performs clerical work associated with calls such as using an online directory and intranet web pages. - Greets and assists callers, determines the nature of callers' business and provides appropriate information. - Listens to customer and follows procedures set forth in handling customer concerns and/or complaints. - Contacts service providers and repair personnel to report and resolve equipment trouble and service difficulties. - Responds to a high volume of calls and interactions with employees. - Works in a team setting, sharing information and assisting others. - Trains new staff and temporary workers on departmental operations and procedures. - In the event of an emergency situation, may assist in coordination of building evacuation, staff notification or various other support duties. Learns from others in different roles and different departments to expand knowledge.
This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

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