Administrative Assistant II 8/12/2016
University of California - Los Angeles Medical Centers
Los Angeles, CA
JOB DESCRIPTIONJob Title:
Administrative Assistant II
To be determined
$18.55 / $3228
$26.34 / $4583
Layoff Referral Deadline:
Provide administrative support to doctors in the Retina & Ophthalmic Genetics Division of the Department of Ophthalmology. Major duties include working directly with patients, scheduling appointments, surgeries, and tests via computer and telephone; back office duties: obtaining authorizations, filing, answering phones, encountering patients, collecting co-payments (includes settling and running batch reports on credit card machine) and documenting payments in PRS.
The following are required:
Knowledge of ophthalmic medications and terminology, various ophthalmic equipment and routine ophthalmic prescriptions.
Skill in operating computer terminal for processing and accessing patient data.
Ability to act as liaison between physician and patients and their families, using good verbal and written communication skills.
Skill in establishing, coordinating and maintaining patient and administrative files. Typing skills to prepare correspondence with speed/accuracy.
Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and convey information to both physicians and patients and other individuals at various organizational levels.
Skill in writing grammatically correct routine medical and business correspondence.
Skill in setting priorities which accurately reflect relative importance of job responsibilities.
Ability to work independently and follow through with assignments with minimal (or no) direction from supervisor.
Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure).
Ability to perform effectively and diligently under fluctuating workload and high pressure situations and deadlines.
Ability to maintain cooperative working relationships with other staff members, physicians and administrators.
Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed.
Ability to maintain confidentiality.
Ability to operate word processing function/memory of computer/type-writer for forms and consents.