Administrative Assistant II

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POST DATE 9/14/2016
END DATE 11/15/2016

Tyco Fire and Security North Charleston, SC

Company
Tyco Fire and Security
Job Classification
Full Time
Company Ref #
1617195
AJE Ref #
576171130
Location
North Charleston, SC
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Our continued success and growth has produced a need for an ADMINISTRATIVE ASSISTANT in our NC office.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING DAY-TO-DAY GENERAL OFFICE DUTIES:

* Manage the schedule of multiple inspection teams to include coordination with customers, AHJs, supervisors and other service department team members.

* Ensure that follow up calls are placed to customers with unscheduled inspections and send letters if no response.

* Close completed inspection service requests on a daily basis and follow up on any past due open inspection service requests.

* Take ownership of the inspections contained within the assigned accounts to ensure all work is completed on time.

* Ensure inspection calls are created and closed for assigned special accounts through coordination with inspection teams.

* Review reports on a daily basis and set up applicable service requests in online system to ensure team members are paid appropriate wages for work done against applicable government contracts.

* Answer incoming calls

* Provide back-up in other areas in the service department during employee absences.

* Promote good working relations and morale amongst the team.

* Perform other duties as directed and deemed necessary





* High School Diploma or equivalent,

* Must be customer service oriented.

* Experience in extreme multi-tasking and prioritization a must.

* Excellent written and verbal communication skills.

* Must be detailed oriented and organized

* Working knowledge of computers, including Microsoft Office.

* Previous experience with SimplexGrinnell a plus

* Knowledge of ACE and/or Oracle systems a plus.