August 12, 2016
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Administrative Assistant - Oncology

University of California - Los Angeles Medical Centers - Los Angeles, CA

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Job Description

Job Title:
Administrative Assistant - Oncology

UCLA Title:
_____Assistant III

Job No.:

Work Hours:
Monday - Friday, Day Shift

Work Location:
Santa Monica, CA

Job Type:


Minimum Salary:
$21.32 / $3710

Maximum Salary:
$30.55 / $5316

Layoff Referral Deadline:

Bargaining Unit:


Under the supervision of the managers, responsible for obtaining authorization for and scheduling chemotherapy, injections, and procedures within the office, at UCLA facilities, and at outside facilities. Provide a high level of customer service. Major duties include: verifying insurance benefits for requested procedures and medications, confirming and obtaining appropriate authorization for office visits, procedures, chemotherapy, etc., and special projects as assigned.



Working knowledge of insurance authorization and verification process for major medical insurance plans. Typing skills to prepare forms and correspondence with speed and accuracy. Possesses strong customer service skills to promote pleasant and effective interactions with patients, staff, and physicians. Knowledge of billing and diagnosis codes and medical office procedures. Ability to set priorities and complete assignments in a timely manner under minimal supervision. Working knowledge of medical terminology. Advanced organizational skills to ensure a workable, efficient workspace and accomplish established objectives. Skill in adapting to and implementing frequently changing procedures. Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, or other sponsoring agencies. Skill in analyzing information, problems, situations, practices, and procedures to recognize alternatives and provide solutions. Ability to problem-solve with other members of the clinic team while maintaining cooperative working relationships with administrators, physicians, peers, and the public. Skill in recognizing an emergency or high priority situation and taking appropriate and immediate action. Demonstrated ability to maintain composure when confronted by difficult situations and to respond professionally. Skill in speaking clearly and using appropriate grammar. Ability to work as part of a team, maintaining confidentiality in all assignments, and showing initiative in identifying and solving problems as they occur.


Experience with varied computer software and hardware including word processing, knowledge of Microsoft Word, Excel, Outlook, the internet and with an EMR system. General knowledge of oncology procedures and terminology. Working knowledge of third party payer verification terminology to determine benefit eligibility and interpretation of coverage. Knowledge of patient assistance programs

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