JOB DESCRIPTION

RESPONSIBILITIES:

May include, but not limited to:

* Greeting guests and guiding them to the appropriate area or person.

* Answering incoming telephone calls and transferring them to the appropriate department, person, or voice mail.

* Assisting with general routine inquiries in a clear and concise manner.

* Creating, editing, and proofreading professional outgoing correspondence and work related documents including e-mail and faxes.

* Data entry and report writing.

* Scheduling, coordinating, and attending meetings and appointments; maintaining agendas and minutes.

* Coordinating and/or assisting with special projects.

* Assisting with mailing, copying, printing, and filing documents.

* Identifying, researching and resolving issues.

* Ordering supplies.

* Running errands.

* Other duties as assigned.

QUALIFICATIONS:

Education:

* Associates or Bachelor s Degree preferred; High School Diploma required.

Experience:

* 1-2 years of experience in a customer service focused position required.

* 1-2 years of office experience preferred.

Required Skills:

* Ability to quickly master computer applications and new skills.

* Strong desire to help others, make a difference.

* Excellent customer service skills.

* Excellent oral and written communication skills.

* Proficiency with MS Office; strong data entry skills.

* Attentive to detail.

* Ability to be a team player.

* Able to easily adapt to changing work priorities.

* Able to work effectively and efficiently with minimal supervision.

What does ECPI University have to offer*

* A focus on students and academic excellence.

* Professional work environment.

* Talented and committed co-workers.

* The opportunity to make a difference while expanding your knowledge, skills and professional network.

* Competitive compensation & benefits plan.

ECPI University is proud to be an Equal Opportunity Employer.