Administrative Specialist Supervisor - Westwood 8/12/2016
University of California - Los Angeles Medical Centers
Los Angeles, CA
JOB DESCRIPTIONAPPLY Job Title:
Administrative Specialist Supervisor - Westwood
Admin Specialist Supervisor
Monday-Friday, Day Shift
100 Medical Plaza Suite 690 - Westwood, CA
$19.76 / $3438
$38.93 / $6774
Layoff Referral Deadline:
Provide administrative and patient care support to assigned clinic in the Department of Medicine. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Act as Lead Administrative Staff to assigned area, to include coordination of daily operations, implementation of system goals and protocols and training of staff. In addition to being responsible for verifying benefits and eligibility of insurance for all new and return patients, as assigned. Assist with Training front desk staff on encounter registration, authorizations and co-payment collection. Continually work with the billing managers to ensure an efficient encounter registration process as it relates to billing and collecting. Oversee staff and assist with: verifying insurance benefits and eligibility prior to appointments; determining co-pays and deductibles; confirming and/or obtaining appropriate authorization for visit; answering busy phone system; informing patients of their financial responsibility before their appointment; sending out confirmation letters with appropriate patient history forms; assisting in preparing patient packets for front desk staff of appropriate clinics; verifying insurance billing addresses; photocopying; faxing; sorting mail; and special projects as assigned.
Demonstrated knowledge of insurance authorization and verification process. Skill in analyzing information, problems, situations, practices, and procedures; identify patterns and tendencies, formulate logical and objective conclusions, and recognize alternatives and their implications. Skill in speaking with persons of various backgrounds to obtain information. Ability to work as part of team and establish cooperative working relationships with administrators, physician, peers, and the public. Knowledge of CPT and ICD-10 codes. Skill in adapting to and implementing frequently changing registration procedures. Skill in establishing and implementing goals. Working knowledge of medical terminology. Working knowledge of third party payer verification terminology to determine benefit eligibility and interpretation of coverage.