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Analyst job in Andover, MA

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POST DATE 9/15/2016
END DATE 10/24/2016

Modis Andover, MA

Andover, MA
AJE Ref #
Job Classification
Full Time
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span B Analyst job in Andover, MA /B br   br ul
li Experience: 3-5 years professional experience. /li li   /li li Education: Bachelor's Degree or equivalent unless otherwise specified. /li li   /li li Identify, communicate, and manage risks associated with Quality and Regulatory applications. /li li Review and provide input on technical specification validation documents to ensure the system design will meet our customer’s requirements and objectives. /li li Coordinate and support the deployment of new tool functionality to current users. /li li Draft, submit for approval and monitor change requests needed to support compliance to regulatory standards and to improve business processing. /li li Develop, maintain and deliver software application training content which is instructive, easy to follow and value-added for our customers. /li li Provide efficient and effective email and website communication to our customers concerning topics such as application status, changes and training. /li li Report out on the performance of tool applications. /li li Utilize the IT ticket management system (SNOW) to enter, monitor and escalate, when necessary, application issues. /li li Work with IT to ensure communication of issue status. /li li Identify, develop and implement queries and reports which require administrative permissions or a high degree of system knowledge which cannot be transferred easily to our customer. /li li Lead standard tool deployments (roll outs which do not require configuration changes to workflows or functionality) across Philips as needed. /li li Experience working in disciplined regulated industry in the application of automated technology particularly 21 CFR, ISO 13485, GAMP 5. /li li Strong knowledge of software validation. /li li Solid Analytical skills - demonstrated ability to trouble-shoot complex process/system issues. /li /ul
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