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Applications Analyst - Epic Resolute HB*

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POST DATE 9/3/2016
END DATE 11/24/2016

Rush University Medical Center Chicago, IL

Company
Rush University Medical Center
Job Classification
Full Time
Company Ref #
2016-1915
AJE Ref #
576082675
Location
Chicago, IL
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

APPLY
JOB DESCRIPTION:

POSITION SUMMARY:

The Applications Analyst is a key member of the Health Care Finance team at Rush University Medical Center. The Analyst in this position will facilitate all aspects of the EPIC Resolute HB system. This includes system oversight, serving as technical expert and liaison with other departments, troubleshooting, and coordinating resources to support overall management of the system as well as roll out to new clients. The incumbent will apply a broad range of information management expertise to systems analysis, design and implementation of software applications to customers.

The individual selected for this position will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

PRINCIPAL RESPONSIBILITIES:

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Provide expert project leadership for complex and high risk projects.
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Work with team members to troubleshoot application or system problems to ensure highest level of performance of the system.
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Identify quality improvement opportunities, and lead the design, delivery, and assessment of these projects.
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Develop productive team relationships within the team and with key departments for successful implementation of system projects.
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Communicate to senior management Team needs, issues, and successes.
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Develop customer relationships to influence positive change while dealing with sensitive and controversial business situations.
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Provides customer account supervision maintaining required regular customer communication and resolution of business issues.
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Achieve high degree of technical expertise in Prelude, Cadence, and Resolute applications through training and certification: serve as super user in troubleshooting the system.
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Oversee application operations: development and testing of new features and releases, improvement of the system based on user and management input.
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Benchmark Vyridian s system implementation with other Epic users and users of other practice management systems.

KNOWLEDGE, SKILLS AND ABILITIES:

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Bachelor s Degree in Computer Science, business or related field preferred.
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Minimum of four (4) years experience with Information Systems software.
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Prior experience with Epic Resolute Hospital Billing is required. Strong knowledge is preferred.
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Prior experience with project management.
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Excellent verbal and written communication skills.
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Strong customer service and support skills.
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Ability to maintain confidentiality.



COMPANY HIGHLIGHTS:

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Rush is a not-for-profit health care, education and research enterprise comprising Rush University Medical Center, Rush University, Rush Oak Park Hospital and Rush Health.
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Rush University Medical Center is a four time Nursing Magnet facility located in Chicago, IL www.rush.edu
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Rush University is home to one of the first medical colleges in the Midwest and one of the nation's top-ranked nursing colleges, as well as graduate programs in allied health, health systems management and biomedical research.



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RUMC offers a competitive salary, outstanding benefits & the professional advantages of an environment that supports your development & recognizes your achievements.



RUSH UNIVERSITY MEDICAL CENTER IS AN EQUAL OPPORTUNITY EMPLOYER THAT WELCOMES AND ENCOURAGES ALL APPLICANTS TO APPLY REGARDLESS OF AGE, RACE, SEX, RELIGION, COLOR, NATIONAL ORIGIN, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY AND/OR EXPRESSION, MARITAL OR PARENTAL STATUS, ANCESTRY, CITIZENSHIP STATUS, PREGNANCY OR OTHER REASON PROHIBITED BY LAW.