Area Director of People & Culture
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Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guests and employees. The Area Director of People & Culture overseas the Human Resources function for the Sir Francis Drake Hotel, Scala's Restaurant and Buchannan Hotel. The person is responsible for promoting and maintaining a positive work environment for employees, one that is consistent with our culture and values. The ideal candidate is a business partner and leader who can drive initiatives to improve organization development programs, employee orientation, policy interpretation, and provide counsel to employees and managers to ensure that HR business issues are being properly addressed in a timely manner. This role will work closely with home office leaders to advance engagement, development, productivity and retention. S/he will also implement corporate initiatives and ensure integration of company philosophies and values throughout workforce. This position reports to the Sr. Regional Director of People and Culture with a dotted line to the DOs and GMs ESSENTIAL FUNCTIONS: * Provides direction and recommendations to managers regarding employee relations issues, team growth, discipline and terminations. * Monitors employee turnover, conducts exit interviews, analyze statistics and exit interviews to identify any trends or deeper/bigger picture issues. * Conducts quarterly employee forums where needed to monitor progression on key concerns and follow up on home office employee opinion survey results. * Coordinates employee opinion surveys for the properties. Analyze results; identify trends; potential issues; through numbers and comments and partner with management teams to write and execute action plans. * Ensure the implementation of P&C programs/processes to include performance management, succession planning, on-boarding, GPTW, JLA, and employment practices. * Organize and administer employee recognition programs at the properties. Review programs annually; revise and refresh programs as needed to keep as a key component of our culture alive. * Assist in the planning and support Kimpton Cares and our social responsibility initiatives. * Participate as a partner in the P&C's strategic plan by establishing relationships, influencing decision making and work as a business partner to include looking at the big picture, being a sounding board, problem solving, giving guidance/advice, utilizing resources, maneuvering processes with other disciplines of the organization. * Partner with the benefits department to assist with the communication of company sponsored benefit programs, annual enrollments, and competitive wage & benefit information. * Manages all workers' comp claims for the properties. * Succession Planning - Kimpton is growing so career-pathing for our superstars is key. The Area Director, P&C will track all hourly supervisors and management roles to ensure we are taking a proactive approach to succession planning. * Maintains employee records and files at their home property. Partner with Director's of Finance at other properties to ensure all files are accurate and complete. * Insures efficiency of office administration and organization * Conduct I9 and file audits in accordance with our policies * Work with the hiring managers to actively recruit and hire for all positions. * Ensure that Kimpton training & development is being scheduled and done on a quarterly basis. KNOWLEDGE AND SKILLS: Education & Experience: Bachelor's degree or equivalent of eight (8) to ten (10) years human resources experience or training or equivalent combination of education and experience. Must have bargaining unit experience. Masters degree and/or SPHR/PHR certification a plus. Skills & Abilities: Strong employee relations, problem solving, data analytics, program development, written and oral communication, presentation, facilitation skills. Working knowledge of Microsoft Office, Outlook, Power Point and Excel. Demonstrated ability to plan, organize, and manage multiple concurrent and complex projects and to work effectively and efficiently under pressure to meet required deadlines. Demonstrated analytical, problem solving, and decision-making skills including data gathering and analysis. Demonstrated ability to address large groups of individuals and effectively deliver training and policy initiatives. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Travel: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.