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Assistant Branch Manager I Utility - East Region

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POST DATE 9/13/2016
END DATE 10/27/2016

Commerce Bank Lee's Summit, MO

Lee's Summit, MO
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


20179 Assistant Branch Manager I Utility - East Region (Open)

Job Category:

Grade 07 ----------------------------------------------------------------------

Location: 905 SE 3rd Street, Lee's Summit, Missouri 64063 ----------------------------------------------------------------------

Job Expectations:

How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!

The Assistant Branch Manager, in partnership with the Branch Manager, shares responsibility for all branch activities and team members to ensure delivery of Commerce Bank's value proposition. The Assistant Manager is expected to support the efforts of the Branch Manager in leading the team, providing a differentiating and exceptional customer experience, achieving results, developing the team and sustaining the branch. They will do this by managing the branch and individual expectations; day-to-day customer service, compliance with established policies and procedures relative to bank operations, security, human resource management, etc. In the Branch Manager's absence, the Assistant Branch Manager has full authority and responsibility for branch activities and team members. They will monitor performance and results of branch and individual staff members against expectations and establish goals, providing guidance and coaching. Assistant Branch Managers may have individual sales goals themselves and may be assigned business development responsibilities as well.

The Assistant Branch Manager Utility will be required to travel and work at various branches with varying starting and ending times based on the needs of the branch throughout the Kansas City metro area (other than base location).

For this position, federal regulations require Commerce to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you'll be asked to authorize that report.


*\tHigh School diploma (or equivalent) is required

*\tBachelor's degree is highly preferred

Preferred applicants will have:

*\t2+ years' experience as a Banking Services Consultant, Financial Service Representative or similar position is highly preferred

*\tExperience supervising and/or leading a team

*\tExemplary customer service and sales experience

*\tDetailed knowledge of retail banking products, philosophy, policy, procedures, and documentation

*\tExcellent sales ability including cross-selling and referral skills

*\tStrong PC skills and previous experience with retail banking sales and transaction processing systems

*\tExcellent communication skills (verbal, written and presentation)

*\tStrong attention to detail and accuracy skills

*\tEffective organizational skills

*\tAbility to work Saturdays

Time Type:

Full time