This company is committed to hiring Veterans

Assistant Director - Revenue Management-FPO (DIR AST)

This job is no longer active. View similar jobs.

POST DATE 9/2/2016
END DATE 1/8/2017

University of California - San Francisco Medical Centers San Francisco, CA

San Francisco, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Masters Degree


Job Title

Assistant Director - Revenue Management-FPO (DIR AST)

Job ID


Job Code


Job Family




Weekly Hours

40 ; 100%

Appointment Type



Revenue Management-FPO


8-hour Days

Full/Part Time


Union Information

This classification is not represented by a union

Favorite Job


Our legacy of unsurpassed patient care and unceasing mission to integrate high-tech medical research with clinical operations has led to our prestigious standing as one of the top 10 hospitals in the nation according to U.S. News & World Report. As a premier health care institution dedicated to advancing health worldwide, UCSF Medical Center can also be the best place to advance and shape your career.

The medical center's employees are one of the most important reasons why we are recognized as one of the nation's best hospitals. To work at UCSF Medical Center is to be part of an institution that provides the highest caliber of care to patients; a nurturing, dynamic and team-oriented atmosphere in which to best use your skills and talents.

Job Summary

The Associate Director will provide management oversight to Faculty Practice Operation functions that contribute to the charge capture, edit resolution, reporting, and collection of patient service revenue. The Departments of Radiology, Neurology, Orthopedic Surgery and Physical Therapy generate patient charges of over $ 336 million, annual revenue of over $106 million per year, and RVUs of 558,000+ per year.

The incumbent will be directly responsible for the strategic planning, financial management, operations, and compliance of the team dedicated to managing the FPO revenue management services of designated departments.

The incumbent will also serve to oversee compliant professional fee billing to include maintaining a compliance manual or website of resources for the team, conducting service audits, and providing written reports to the Medical Center compliance office, department chair, and department directors.

The Associate Director will work with appropriate centralized and departmental staff to ensure that the practices overseen engage in regular compliance education for appropriate physicians, residents, fellows and administrative staff. Appropriate reporting to Departmental Chairs, Health System management, and department management personnel will include financial, compliance, and process related items as appropriate or requested.

The Associate Director will collaborate with peers and others in the FPO to optimize revenue management performance across systems, share best practices, and achieve organizational objectives.

Responsibilities include supervision of 15 FTE within the departments units as well as collaboration with departmental resources affiliated with the billing processes. Associate Director will oversee Revenue Managers responsible for hiring, reassigning and other performance management duties, and/or provide direct management oversight for unit personnel as appropriate or when revenue managers are unavailable.

The incumbent should be familiar with all applicable federal and local billing and coding regulations and be able to effectively communicate these regulations to all levels of faculty, management and staff.

The flexibility to orient and work at all UCSF Medical Center locations is required.

Required Qualifications

* Prior experience in revenue management and Epic systems

* Master s degree in a relevant field, or significant (10+ years) experience in a healthcare revenue-related environment

* This position requires flexibility to orient and work at all UCSF Medical Center locations

Preferred Qualifications

* Apex certification in Revenue Management Functions

* Professional Fee Coding Certificate


* N/A

Living Pride Standards

Service Excellence

* Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

* Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

* Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

* Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

* Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

* Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

* Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

* Picks up and disposes of any litter found throughout entire facility.

* Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

* Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

* Protects the physical environment and equipment from damage and theft.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.


Return to Previous Page