Assistant District Sales Manager 8/21/2016

Dole Food Company Kannapolis, NC

Company
Dole Food Company
Job Classification
Full Time
Company Ref #
443
AJE Ref #
575950091
Location
Kannapolis, NC
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

APPLY
Tracking Code

443-990

Job Description

GENERAL DESCRIPTION / PRIMARY PURPOSE

Assists the District Sales Manager in managing sales in order to achieve volume and revenue goals and provides customer support for assigned customers within the region.

Responsible for administrative duties as they relate to assigned customers including credits, collections, claims, reporting and negotiating credits.



MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION

* Assists the District Sales Manager in achieving budgeted sales goals (volume, price, revenue) in the assigned district.

* Maintains daily contact with customers/carriers to respond to their issues and problems to keep positive customer relationships.

* Plans and estimates customer s volume/price requirements for 3 week estimates

* Prepares reports on the competition and market conditions as to the supply and demand and present to DSM.

* Conducts retail store audits according to the established schedule.

* Responsible for ordering point of sale material.

* Assist in new store openings, promotions, food shows and customer events.

* Prepares sales presentations on weekly market checks / quality reports of Dole bananas and pineapples, market conditions and the competition.

* Responsible for calling accounts for pre-orders.

* Manages customers web-based order entry systems (i.e. iTrade, Foodlink, OneWorld, etc.)

* Assist the DSM by entering Requests for Credit (RFC)/Requests for Debit (RFD) for assigned accounts and collect overdue accounts.

* Creates sales orders for customers, assign carriers, and manage daily changes.

* Responsible for proper pricing on invoices.

* Assist the District Sales Manager in the development of customer's category management projects.

Required Skills

JOB SPECIFIC COMPETENCIES

* Minimum 2 years of work experience in produce or perishable products sales preferred

* Excellent oral and written communication skills.

* Knowledge of Dole s products, customers and industry.

* Analytical skills

* Ability to handle multiple tasks with strong attention to detail

* Planning and organizational skills

* Proficiency in Word, Excel, and Power Point

* Customer focus



ROLE COMPETENCIES

* Functional Knowledge

Requires expanded knowledge of the industry, markets and sales processes; broadens sales capabilities

* Business Acumen

Is developing expertise of business, financials, products/services, the market, or account needs

* Problem Solving

Solves sales problems in straightforward situations; analyses possible solutions using sales experience, judgment and precedent

* Leadership

No supervisory responsibilities but provides informal guidance to new team members

Has flexibility to set and negotiate terms within defined parameters; is beginning to plan own territory or account approach

* Impact

Impacts own sales quota and that of others; works within a defined territory or account list and to guidelines and policies

* Interpersonal Skills/ Influence

Actively listens to customers and uses developed influencing skills to make the sale in a non-complex sales environment

* Product/Service Expertise

Develops an understanding of the range of products/ services that the organization and its competitors sell and that assigned customers buy

* Territory/Account Complexity

Works independently within an assigned territory/account base with moderate-sized accounts/opportunities

* Sales Process

Executes a moderately complex sales or account management process, focusing on features selling

Is beginning to understand and apply the sales or account management process



INTERNAL & EXTERNAL RELATIONS

Internal: Accounting, Quality, Ports, Transportation, Warehousing and Technical Services departments

External: Retail and wholesale customers



EDUCATION AND CERTIFICATION

* Bachelor s Degree required; BA/BS in Business, Marketing, Agriculture a plus



EMPLOYEE MANAGEMENT

* N/A



PHYSICAL REQUIREMENTS

Ability to sit and use a computer for extended periods of time; ability to answer phones, and utilize a variety of office equipment. Ability to lift a minimum of 25 lbs. and reach overhead.



TRAVEL REQUIREMENT

Travel required up to 25% of time.

Job Location

Kannapolis, North Carolina, United States

Position Type

Full-Time/Regular

DOLE is committed to the policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.