Assistant Food and Beverage Manager

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POST DATE 9/15/2016
END DATE 10/15/2016

Loews Madison Hotel Washington, DC

Company
Loews Madison Hotel
Job Classification
Full Time
Company Ref #
hc.269078
AJE Ref #
576185898
Location
Washington, DC
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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This position is responsible for assisting the Director of Restaurant Outlets in the overall management of the respective restaurants, in room dining and banquets to include; planning, organizing, directing and coordinating all restaurant activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner; The Assistant Food and Beverage Manager, reporting to the Director of Restaurant Outlets, will work for Loews Hotels while partnering with Garces group to ensure the concept and quality meet both Loews standards and Garces concept. Responsibilities of the position include but are not limited to: Maintains restaurant staffing levels so as to provide for optimal performance Must have knowledge and experience in working a union environment Represents the Restaurant General Manager in his/her absence Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures Responsible for smooth, efficient, cost effective operation of restaurant and IRD to include labor management, supervision of all aspects of service, inventory control, Personally supervises dining room and kitchen activities to ensure quality production/delivery of product/service Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines Oversees security, control and proper use of operating supplies and equipment for respective restaurant outlet Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes Communicates daily with Chefs, providing current information on reservations, large parties or VIPs expected Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same Coaches, counsels, retrains employees as needed to ensure superior levels of performance Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel Attends departmental meetings as required to communicate effectively with all restaurant personnel to ensure that they are kept current on pertinent hotel information and activities Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Benefits for this full time management position include low cost health/dental and vision benefits, life insurance options, 401k savings plan with company match, access to short and long term disability plans, direct deposit, paid vacation and sick time, paid holidays, free shift meals, team member travel benefits, career development opportunities, and an excellent working environment with competitive salary. Loews Hotels is an EEO Employer Drug Free M/F/D/V