Assistant General Manager

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POST DATE 9/16/2016
END DATE 10/16/2016

Abilene Fairfield Inn & Suites Abilene, TX

Company
Abilene Fairfield Inn & Suites
Job Classification
Full Time
Company Ref #
hc.673450262AEDC315
AJE Ref #
576200062
Location
Abilene, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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TMI Hospitality seeking an Assistant General Manager to join their team at the Abilene, TX Fairfield Inn and Suites by Marriott! This position responsible for coordinating the activities of hotel personnel as directed by the General Manager. Job Duties & Responsibilities: Management: Responsible for completing required franchise and TMI standards training and staying current on all updates/changes to standards, policies, and processes. Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures. Directly supervises front desk staff consisting of 2-15 employees Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Provides training to staff. Completes new hire paperwork and orientation as directed by General Manager. Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and IRS. Conducts or assists in leading staff meetings. Adheres to all franchise and company procedures and regulations as well as standard operating procedures. Receives and resolves guest complaints and employee issues. Performs functions of the General Manager in his or her absence. Available 24/7 with reliable transportation. Other Duties as assigned: Covers shifts in all departments as scheduled by the General Manager. Corresponds with group and travel agents to answer special requests for rooms and rates. Assists with sales and marketing efforts as directed. Answers inquiries pertaining to hotel policies and services. Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines. All other duties as assigned.