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Assistant General Manager

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POST DATE 9/17/2016
END DATE 10/17/2016

HP Hotel Management, Inc. Pineville, NC

Pineville, NC
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


About Us: A great opportunity to join HP Hotel Management, a growing national hotel development and management company currently ranked in the top 50 hotel management companies in the nation. HP Hotels is offering a great opportunity to join our team as the Assistant General Manager of Hilton Garden Inn, Charlotte/Pineville, North Carolina. The Hilton Garden Inn Charlotte Pineville, is located in the historical district and minutes from Carolina Place, and close to President James K. Polk State Historic Site. This hotel is within close proximity of Regent Park Golf Club and Reclining Bulls Statue. This challenging but rewarding position has overall responsibility for managing the operations of the hotel to maximize profitability, ensure superior service and product quality, and drive brand and value initiatives, hotel performance, the development of people and communication between departments. Duties of the Assistant General Manager include: * Assign duties to staff and observe performance to ensure adherence to hotel policies, brand requirements and established operating procedures * Provide all training, including safety training to staff * Maintain accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, and credit cards * Assist General Manager in leading team of staff members in development and implementation of hotel-wide strategies * Ensure adherence to hotel brand and franchise policies and established operating procedures while meeting or exceeding guest expectations by providing a safe, secure, & quality experience * Ensure property hiring practices comply with all state and federal requirements * Correspond with group and travel agents to handle special requests for rooms and rates * Assist with sales and marketing efforts as directed * Provide complete staff and operational support in the absence of General Manager * All other duties as assigned