Assistant Insurance Specialist

ESSENTIAL JOB FUNCTIONS

Input and update data from various sources into core servicing systems supporting various functions across the operations department

Create and distribute various work request packages for processing by other departments

Generate system reports and letters that monitor delinquencies for both tax parcels and insurance policies

Monitor the collection and perform follow-up responsibilities via phone and email with both external and internal clients regarding outstanding tax payments and required insurance documents

Identify, distribute and scan in-coming mail and correspondence received from various sources for use by the operations department

Update, inventory and manage loan files as directed by operations personnel

Track the location and coordinate shipping of loan files and boxes stored both on-site and off-site

Oversee, monitor and distribute and email correspondence received via departmental email addresses

MARGINAL OR PERIPHERAL FUNCTIONS

Update core systems in the support of UCC filings

Assist the department supervisor and/or manager with other duties as assigned

Maintain reports as required for investor reporting as assigned

KeyCorp is an Equal Opportunity Employer M/F/D/V