Associate Account Manager, NCR

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POST DATE 9/8/2016
END DATE 10/8/2016

Snap On Norfolk, VA

Company
Snap On
Job Classification
Full Time
Company Ref #
2016-5659-1687
AJE Ref #
576117309
Location
Norfolk, VA
Job Type
Regular

JOB DESCRIPTION

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Overview:



This outside sales position supports Industrial sales management with the promotion, sale, service and delivery of Snap-on branded and non-branded products to various industrial customers. Provides superior customer service and maintains contact and professional relationships within various territories and key accounts such as schools or other key industrial customers. Aids and supports Snap-on's market position and helps capitalize on current and emerging customer needs. This position covers the greater Norfolk, VA and surrounding area. The ideal candidate will reside in the greater Norfolk area, which includes Virigina Beach and Chesapeake Virginia.



Key Tasks:



Using various software programs, create sales quotes and assist with placing customer orders.



Support sales management initiatives by preparing customer presentations.



Provide prompt, courteous, customer support on customer premises and from home office.



Support assigned customers by providing single point of contact for researching order status, product information and availability and account status.



Develop and implement appropriate solutions for problems identified, using various online and manual reference materials, sources and field manager input.



Responsible for accounts and assigned inventory reconciliations, as required.



Manage reporting requirements including; but not limited to; call reports, board reports, travel and expense reports and customer call documentation within timeframes identified by manager.



May assist with accounts receivable (collections) for assigned customers' accounts.



Requirements:



Must be proficient in Microsoft Office suite products including Outlook, Word, Excel and PowerPoint. Familiarity with Indigo or other ordering systems, a plus.



Strong communication skills both written and verbal and presentation skills.



Solid problem solving and customer service skills and ability to work independently.



Capable of managing multiple priorities, meeting tight time lines by using strong organization and planning skills, while maintaining quality and accuracy.



History of successful performance in achieving goals as responsibility increased.



Must have a valid driver's license with clean driving record.



Must pass initial and any future security and background checks; as required by Snap-on, customer(s) and/or states/locations.



Travel required 0-30% or more depending on sales territory, accounts or team assignment. May require overnight travel.



Ability to lift and/or move safely up to 50 lbs and to follow safety guidelines and policies.



Experience/Education:



An Associate's or Bachelor's degree is preferred, along with a strong work ethic, and prior knowledge of the industrial marketplace. The successful candidate will have 1-3 years outside selling experience, preferably serving the Industrial tool market. Having familiarity with features and benefits of professional tools (e.g., Snap-on products) - is strongly desired. A history of successful performance in achieving goals as responsibility increased is required.



Snap-on offers a competitive compensation package, which includes a base expense, plus sales bonus opportunity and expense reimbursement. In addition, Snap-on offers a complete benefits package which includes medical, dental, vision, life insurance, 401k Savings and offers a retirement plan. Snap-on offers a drug free work environment and welcomes all qualified candidates to apply. Local candidates in the Hampton Roads area are strongly encouraged to apply, as relocation is not being offered.



Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran.