Asst. Front Office Manager

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POST DATE 9/14/2016
END DATE 10/14/2016

Crowne Plaza Hotel - Austin Austin, TX

Company
Crowne Plaza Hotel - Austin
Job Classification
Full Time
Company Ref #
hc.268721
AJE Ref #
576174899
Location
Austin, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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The Crowne Plaza Hotel is seeking an Assistant Front Office Manager. This is a salaried position that supervises the Front Office staff, including F/O Supervisors, Bell Staff, Drivers, Concierge, Front Desk Agents, and PBX Operators in their daily shift operations Will also aid in the administration of the Front Office Department to achieve guest satisfaction, quality service and compliance with corporate/franchiser policies and procedures while meeting and exceeding financial goals. This position is intended to offset the Front Office Manager's schedule to provide high management visibility and improved guest service. As such, this position will generally be scheduled evenings and weekends. This highly visible role will have a direct impact on creating and enhancing the guest experience. If you have worked at other hotels as a Front Desk Supv., Agent, or Night Auditor, and have OPERA/HOLIDEX exp, we'd love to hear from you! .