Asst Mgr-Restaurant - The Casa Marina Resort

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POST DATE 9/13/2016
END DATE 10/12/2016

Waldorf Astoria Hotels & Resorts Key West, FL

Company
Waldorf Astoria Hotels & Resorts
Job Classification
Full Time
Company Ref #
hc.6533ECB6136F3C44
AJE Ref #
576164400
Location
Key West, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

APPLY
An Assistant Restaurant Manager with Waldorf Astoria Hotels and Resorts is responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) in the hotels continuing effort to deliver outstanding guest service. What will it be like to work for this Hilton Worldwide Brand? What began with the worlds most iconic hotel is now the worlds most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance. We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience. Waldorf Astoria Hotels & Resorts is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. What will I be doing? As an Assistant Restaurant Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward * Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly * Ensure compliance with health, safety, sanitation and alcohol awareness standards * Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue * Assist in recruiting, interviewing and training team members * Act in the absence of the manager, as needed Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.