Attachment Product Specialist

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POST DATE 9/8/2016
END DATE 10/8/2016

Doosan Heavy West Fargo, ND

Company
Doosan Heavy
Job Classification
Full Time
Company Ref #
16-0215
AJE Ref #
576115053
Location
West Fargo, ND
Job Type
Regular

JOB DESCRIPTION

APPLY
OBJECTIVE



To assist in all product development and marketing activities associated with the overall development and marketing of the Company's products.



Communicate information within the Company's sales/marketing, parts/service/warranty, engineering, and manufacturing departments to and from Company dealers and customers regarding the Company's products and markets.







RESPONSIBILITY



New Product Development (NPD) System



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Provide Marketing Plan, product specifications, and product features and work with Product team for completion of a Business Plan.

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Once a business case has been approved, the Product Specialist supports Product Management, for all products in the product family working with Engineering, Manufacturing, Sourcing, Service and Marketing to ensure the product improvements/new products meet customer needs.

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Supports Product Management acting as the Voice of Customer during the product development process.

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Work effectively with multi-functional teams to align product development and deployment where appropriate

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Supports Product Management acting as liaison with attachments to ensure that all products current and new, work with attachments.

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Supports Service department in creation of maintenance and service materials

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Supports Parts department in identifying the needed aftermarket accessories/kits that are required

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Support all product launch & ongoing marketing activities where needed including press events, literature, web development, photo/video, etc.



Competitive Product/Market Analysis



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Support Product Management in conducting the analysis of competitor product and pricing data to identify implications for the company's products.

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Support Product Management in analyzing competitive product information to identify product improvement implications for the Company.

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Leads development of competitive product/market analysis support materials. (UBTJ cards, CopyKat competitive specifications, lost sales data analysis)

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Supports Product Management is communicating findings to the company's field marketers and dealers.



Voice of Customer/Market Analysis



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Responsible for gathering comprehensive voice of customer analysis to support product development activities

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Lead and/or participate in market research activities (both quantitative and qualitative) to understand customer needs (Voice Of Customer, Quality Functional Development, Focus Groups, Dealer Visits



Product Support/Training



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Develop and conduct product training activities to support dealer Sales Specialists and the Company's Field Marketers.

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These activities will include: Regional Product Training, Dealer Call-In Training, the Company's University courses and Bootcamp Schools.

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Support dealer Sales Specialist and the Company's Field Marketers with on-going product support

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Support Product manager and dealer development team in other efforts to improve dealer performance (measurement tools, marketing tools, etc)

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This support is completed via phone, email, and face to face visits



KNOWLEDGE / EDUCATION / EXPERIENCE



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Must possess excellent verbal and written communication skills and the willingness to speak in front of audiences ranging from 5-100 people.

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Computer skills

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Education required: Business Administration - Bachelor's Degree

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Experience required: 2 5 years

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Hands on equipment operation of construction type equipment.

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Travel required: 25 - 50%



Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-476-4263 .