Auto Claims Supervisor
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POST DATE 8/8/2016
END DATE 12/29/2016
JOB DESCRIPTIONCalabasas company is seeking a Claims Supervisor to join their growing team.
Essential Job Functions:
? Supervises 3 to 6 claims adjusters and/or examiners
? Mentors, coaches, and trains personnel to achieve desired goals and position objectives
? Pro actively assesses claims processes and develops strategies to maintain or improve performance
? Monitors and documents ongoing performance utilizing objective data and subjective observations, and measures individual and unit performance results
? Collaborates with employees individually and as a unit to promote accurate and ongoing performance feedback and promote career development
? Conducts daily diary reviews to evaluate claims representatives? performance
? Performs open and closed file evaluations
? Reviews closed files for accuracy, compliance, and subrogation potential
? Provides technical support for establishing appropriate reserves for new and ongoing claim investigations
? Monitors claims that meet a high exposure loss profile and /or files where the claims investigation has revealed indicators of potential fraud
? Assists in the identification and resolution of coverage issues, liability determination, and assessment of comparative negligence
? Maintains compliance with the Department of Insurance and Company procedures
? Partners with Human Resources Department to develop and administer performance improvement plans, when appropriate
? Recommends employees for promotion, salary adjustments, and termination as necessary
? Perform other duties as required by management
Required Skills and Experience:
? Minimum of five (5) years of Claims experience in non-standard personal lines liability with two (2) years of supervisory experience
? Multi-state claims handling experience, preferred
? Working knowledge of Microsoft Office - Word, Excel and PowerPoint
? Excellent verbal and written communication skills
? Strong organizational and analytical skills required
? Medical Insurance
? Dental Insurance
? Vision Insurance
? Life Insurance
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.