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BARTENDER

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POST DATE 9/14/2016
END DATE 10/14/2016

INNSIDE NEW YORK New York, NY

Company
INNSIDE NEW YORK
Job Classification
Full Time
Company Ref #
hc.268778
AJE Ref #
576174861
Location
New York, NY
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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IMPERO CAFFÉ BY SCOTT CONANT The famed celebrity chef Scott Conant returns to New York city with Impero Caffé. A nod to both his hometown and the cuisine of the Roman Empire, Impero Caffé is a quaint, cozy neighborhood spot as well as a destination restaurant. The product driven menu will serve elevated bistro food that focuses on Italys commodities with great pastas, Italian grains and seafood. Dishes are visually striking with clean, bright flavors that are elegant yet approachable. Scope of Position The Bartender reports to the Restaurant Management Team, and is responsible to ensure guests' satisfaction by mixing and serving cocktails and other beverages for guests and filling servers orders. The Bartender will also serve food at the guests request, both at the bar and at the lounge tables, when applicable. The bartender will work as part of the service team, dedicated to providing guests with the most impeccable, accurate, and courteous service possible and exceeding guest expectations by paying attention to guests' needs at all times. In addition to being part of an entire IMPERO CAFFÈ team dedicated to being the penultimate example of greatness in products and services on the property, the bartender is responsible for accurate cash handling, inventory and portion control in order to help IMPERO CAFFÈ exceed revenue and sales goals. Responsibilities Greet each guest within 2 minutes (ideally, 1 minute) after seating, in a sincerely warm, friendly manner using the guest name, if known Demonstrate an attitude of friendly hospitality in every aspect of service. Demonstrate Corsair standards, exceeding Hotel Group Standards in all interactions Set up Lounge bar according to established procedures Remain observant and responsive to each guests inquiries throughout the bar-lounge area Follows Hotels telephone etiquette standards, when phone calls are answered Take guests' orders promptly according to standards Prepare specialty cocktails and standard cocktails maintaining a high standard of consistency and quality Know the ingredients, preparation, and proper presentation of all food and beverage menus items and specials Make appropriate suggestion of up-selling food and beverages. Time food and beverage orders correctly to ensure they are served in a timely manner Ensure bar maintenance and inventories are up to IMPERO CAFFÈ and Hotel Group Standards during the entire dining experience. Know the layout of the bar, lounge and restaurant (Seat and table numbers) Ensure that station is maintained in a clean, neat, orderly fashion Know shifts and station assignments Key in (pre-checks) order on the Micros terminal promptly and accurately Perform all assigned side works regularly, promptly, and correctly Comply fully and consistently with all hotel and restaurant conditions of employment and standards of uniform, grooming, personal hygiene and safety Properly complete all closing paperwork Complete beverage, food and supplies requisition Complete Bar closing duties per "Side Work Responsibilities Attend and report on time for all meetings and training sessions scheduled by management Other duties as required by the Management team for the successful operation of the restaurant Competencies The individual will be evaluated on service goals and adherence to the above standards, as well as the following Competencies. Relating to the Guest Courtesy in an authentic manner Creating Opportunities out of Challenges Contributing knowledge and making appropriate suggestions to enhance the guest experience Professionalism and Employee Presence Product Knowledge Understanding of Service Components Needed Pairings and other Add-Ons Referrals to others for expert advice Business Components Adhering to processes and procedures for brand and culture consistency Exemplary cash handling Working well as part of a team Knowledge of inventory and cost-control procedures Understanding of Escalation and reporting procedures Brand Knowledge An understanding of the brand and brand vision as it affects service and employee behavior Familiarity with brand information, including The names and titles of key stakeholders An overview of brand history and general biographical information of key stakeholders The names and locations of other brand outlets Brand products, such as books, merchandise, etc. Methods and means of referring guests to other brand outlets Expertise in brand policies regarding serving VIP guests Knowledge of and adherence to brand policies regarding press, rumors, and sharing of confidential and/or sensitive information