BAS Systems Application Engineer 8/19/2016

Schneider Electric Secaucus, NJ

Company
Schneider Electric
Job Classification
Full Time
Company Ref #
002ZWN
AJE Ref #
575928555
Location
Secaucus, NJ
Experience
Mid-Career (2 - 15 years)
Job Type
Regular

JOB DESCRIPTION

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Join Schneider Electric and power your career!

Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.





SUMMARY: This position is responsible providing high quality software support for Building Automation and Energy Management Systems. This includes performing scheduled software maintenance, software troubleshooting, performing system backups, applying patches as well as suggesting and performing system improvements, modifications, etc. to current customers to ensure the end-user has an operational and dependable system. As with Service Specialists, this Engineer is to ensure all system issues are addressed on time and to the customers satisfaction. This Engineer will also be expected to be able to assist with software support for installations, startup, checkout, and commissioning of Building Automation and Energy Management Systems. In addition, this position is responsible for providing direct customer support in the form of technical support and training.
Primary Location: !*!

PRIMARY DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.



* Diagnose, troubleshoot and resolve software issues on installed Building Automation and Energy Management Systems

* Diagnose communication problems with control devices and other components

* Perform software preventative maintenance on installed Building Automation and Energy Management Systems. This includes implementing software patches and updating antivirus solutions

* Create, load, test, and tune system databases

* Codes software using multiple languages in multiple environments as appropriate

* Adheres to high quality coding and testing practices

* Suggest system improvements, modifications, etc.

* Assists with commissioning and startup of new Building Automation and Energy Management Systems to ensure proper operation

* Streamline and develop software code, graphics and drivers for graphic front end, human machine interface, page development

* Provide on-site training to customer

* Provides emergency and warranty service as required

* Create and maintain software documentation including design, structure, code, and compiling processes

* Create and maintain test records and site configuration information

* Conform to project site safety and housekeeping requirements

* Develop and enforce software standards and processes

* Provide technical support, including high-level troubleshooting on project sites, to other team members

* May be asked to provide technical support to sales engineers and assist in development of new business opportunities

* Other duties may be assigned





QUALIFICATIONS: The requirements listed below are representative of the education, experience, skills and/or abilities required. An individual must meet the minimum requirements as listed in each Qualifications subsection



EDUCATION:

Four-year (4) degree in a related technical field or related work experience



EXPERIENCE:



Four (4) years related work experience required



SKILLS & ABILITIES:



Advanced Understanding of HVAC, Building Automation, Energy Management or other building electronic control systems

Advanced Schneider Electric and outside vendor hardware knowledge required.

Advanced understanding of Schneider Electric proprietary software applications.

Programming and troubleshooting knowledge of industry standard protocols such as BACnet, MODBUS and LON.

Advanced understanding of network infrastructure and network communication systems

IT Skills for troubleshooting, service, installation and programming of servers as well as workstations.

Basic database knowledge (SQL preferred) in order to program and troubleshoot issues.

Basic programming code methodology knowledge (Basic, C , HTML, etc.)

Experience with Internet and Web-Server applications is also preferred.

Proficient in software applications including but not limited Microsoft Word, Excel, Visio and PowerPoint

Basic understanding of mechanical and electrical drawings and symbols

Ability to analyze system drawings and schematics

Good knowledge of service procedures

Excellent customer service skills

Strong experience in software documentation processes.

Strong verbal and written communication skills including, but not limited to the ability to relate technical terminology to customers, listen effectively, and solicit input from others

Excellent organizational skills including, but not limited to, the ability to handle multiple demands and assignments, the ability to prioritize tasks effectively and efficiently, and the ability to manage resource procurement and utilization

Excellent organizational skills including, but not limited to, the ability to handle multiple demands and assignments









PHYSICAL DEMANDS: The work is mostly sedentary. Typically the employee may sit comfortably to do the work. However while on job sites individuals may have to move over rough or uneven surfaces, recurring bending, crouching, stooping, stretching, reaching, or similar activities, recurring lifting of moderately heavy to light items. Transporting of items such as a laptop computer and luggage, driving an automobile, etc. Also, transporting of items such as system equipment and installation materials may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.







WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.



While performing the primary duties of the job, the employee is regularly exposed to outside weather conditions. Employee may work in different environments while on various job sites.

Must be able to climb ladders and lift 75-pounds unassisted.



May be required to report to work outside normal business hours, on holidays and on weekends.



Care. Connect. Challenge. Commit.
Our values define our company. Who we are, our customer approach, how we do business, what its like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues, we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.

At Schneider Electric, because we value our employees, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more. Join Schneider Electric and together, lets make the most of your energy.


Schedule: !*!

PRIMARY DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.



* Diagnose, troubleshoot and resolve software issues on installed Building Automation and Energy Management Systems

* Diagnose communication problems with control devices and other

Additional Benefits

Tuition Rembursement and Health Club Reimbursement