END DATE October 24, 2016

Bank Call Center Job in Dallas, TX

Modis - Dallas, TX

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  • Company
    Modis Modis
  • Location
    Dallas, TX
  • Job Type
  • Job Classification
    Full Time
  • Company Ref #
  • AJE Ref #
  • Number of Positions
  • Required Licenses/Certificates

Job Description

span If you have strong customer service experience and have strong data entry skills, then a leading bank in Dallas is looking for you! Banking experience is a plus! br   br B Job Overview: /B br Location: 2322 French Settlement, Dallas, TX 75212 br Hours: 8-5, M-F br Duration: 4 months+ br Pay: $20.51/hr br   br B Job Details: /B br ul
li Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner /li li Executes all correspondent requisites in a timely and accurate manner /li li Provides product knowledge and technical assistance as necessary /li li Responds to customer inquiries /li li Investigates and corrects errors in customer accounts and statements /li li Maintains correspondent accounts in accordance with applicable regulations and policies /li li Enters information a computerized database /li li Responds to customer verbal and/or written inquiries /li li Records details about customer inquiries /li li Helps resolve complicated customer complaints /li li Coordinates and expedites customer inquiries to other departments for resolution /li /ul