Banquet Captain

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POST DATE 9/18/2016
END DATE 10/18/2016

The Kensington on State Ann Arbor, MI

Ann Arbor, MI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


JOB OVERVIEW: Train & Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner. REPORTS TO: Banquet Manager ESSENTIAL JOB FUNCTIONS: Check server and houseperson banquet event orders to ensure that all information is accurate. Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean. Make contact with group representatives. Explain how to make contact if needed throughout the function. Communicate all banquet event order changes to catering or convention services office and affected departments. Coordinate with banquet staff set-ups, changes and time schedules for all functions. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons. Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Post all banquet checks at end of day and turn in to Night Audit. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Comply with attendance rules and be available to work on a regular basis. Post bills, count consumption based items for reporting & billing purposes. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to pitch-in and help co-workers with their job duties and be a team player.