Banquet House Attendant

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POST DATE 9/15/2016
END DATE 10/15/2016

The Westin Galleria Dallas Dallas, TX

Company
The Westin Galleria Dallas
Job Classification
Full Time
Company Ref #
hc.732ACDB02687F1D6
AJE Ref #
576185731
Location
Dallas, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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Banquet House Attendant Company Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis(R), The Luxury Collection(R), W(R), Westin(R), Le Méridien(R), Sheraton(R), Tribute Portfolio, Four Points(R) by Sheraton, Aloft(R), Element(R), along with an expanded partnership with Design Hotels. The Company also boasts one of the industrys leading loyalty programs, Starwood Preferred Guest (SPG(R)). Please visit www.starwoodhotels.com for more information. Location Westin Galleria Dallas prides itself as an employer with a distinct dedication to the wellness of its associates and guests. As the brand resonates with the clients need to reach their potential on the road, our hotel enables our associates to accomplish that and more. Our associates are dedicated to the 5 human truths: belong, feel special, reach your potential, to be understood, to be in control. These 5 human truths cross over from associates to guests as our core to delivering winning strategies to our customers, both internal and external. Our companys culture helps associates reach their potential by providing them proper training for their position and if they are interested in evolving and growing as a leader in our industry, they can take part in the associate development program or the manager-in-training program. The Westin is more than a hotel. It is a destination where guests are understood and where they feel they can be at their best. From the moment they arrive, we like the guests to feel the Westin ambiance and welcomed by our associates who help them get the most of their stay. The associates customize renewal experiences that help energize the guests mind, body and spirit, making their stay especially memorable. The associates learn about the Westin Brand through a series of training classes. To continue to reinforce the associates living the brand, the hotel provides our department different activities. Living the Brand Training is a non-classroom training resource for our hotel that reinforces previous service culture training rollouts and offers opportunities to reinforce and refresh key topics prioritized by the business focus. The primary focus is execution of skills and knowledge on the job. Department Job Description The Lead Banquet House Attendant plays an important role in the overall success of every event that takes place within the hotel. In this role, you will be responsible for the proper cleaning and setting of banquet functions and meeting rooms. The Lead Banquet House Attendant is also responsible for the proper care, movement and storage of all equipment such as tables and chairs; proper control and storage of meeting room supplies such as linen and pens/pencils; and servicing every meeting room by emptying trash, removing dirty plates, cups, linens and glasses. You will work closely with the Banquet Servers to ensure guest satisfaction by providing outstanding service. The ideal candidate will be organized, detail oriented, motivated and enjoy interacting with both guests and fellow associates. This role is great for someone that enjoys working in a supportive team environment that offers growth potential. Requirements High school or equivalent education required. With Banquet House Attendant related area experience preferred.