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Banquet Houseperson

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POST DATE 9/11/2016
END DATE 10/11/2016

DoubleTree by Hilton Chicago-Oak Brook Oak Brook, IL

Oak Brook, IL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Greet and serve guests in a gracious, professional manner and physically set up, service, refresh, break down and clean all function rooms/areas and service areas. ESSENTIAL FUNCTIONS: Consistently perform The DoubleTree by Hilton Hotel Oak Brook Standards of Service and interact with guests and employees in a professional, gracious, and friendly manner. Compile all supplies and equipment needed for each function, ensure that all are clean and in good repair, and report any problems to management. This includes physically transporting tables, chairs, podiums, staging, dancefloors, portable bars, serviceware, serving pieces, carts, hot boxes, linen, ice, requisitioned food items, and more from storage areas to function area. Set-up and service function rooms/areas. This includes setting up room per guest specifications and as directed; physically setting up and moving tables and chairs; setting tables with linens, serviceware and condiments and clearing same; placing skirts on tables; setting up buffet lines and more as assigned. Complete assigned duties with respect to break down and cleaning of function rooms/area. This includes, breaking down tables, chairs and any other equipment in room and returning equipment to proper storage areas; transporting dirty serviceware and serving pieces to dishwashing area for cleaning; transporting soiled linen to laundry; break down, cleaning and storage of portable bars; vacuuming carpet; dusting window sills and fixtures; cleaning and organizing service areas and coolers; and more. Adhere to safety, security and sanitation procedures, handle all hotel equipment with care and report all hazards. NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with Fillmore Hospitality rules and regulations for the safe and efficient operation of hotel facilities. Local candidates only * We participate in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with the information from each new employee's Form I-9 to confirm work authorization. (ref. 11583)