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Barista/Coffee Shop Attendant

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POST DATE 9/18/2016
END DATE 10/17/2016

The Westin Chicago North Shore Wheeling, IL

Wheeling, IL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


POSITION SUMMARY The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The Westin Chicago North Shore is looking for passionate Baristas/Coffee Shop Attendants. The ideal Barista/Coffee Shop Attendant will be responsible for greeting guests and taking food orders which would entail light food preparation. Also, preparing beverages and assisting guests with any other grab and go or retail item. Associate to be in compliance with policies and procedures, brand standards, and federal, state and local regulations. Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures. Requirements The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. High school education or related experience. Previous experience as a coffee shop barista in a cafe setting is a plus Familiarity with hospitality industry practices preferred. Ability to understand and provide friendly guest service. Ability to understand and comply with proper ordering, beverage preparation and food handling techniques. Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions Physical work is a primary part of job.Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs.Must be able to stand and exert well-paced mobility for up to 6-8 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 50lbs. on a regular and continuing basis. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. The Westin Chicago North Shore is proud to be an Equal Opportunity Employer and Drug-free Workplace. EOE/M/F/Vets/Disabled