Bartender - Holiday Inn College Park

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POST DATE 9/17/2016
END DATE 10/17/2016

Holiday Inn College Park, MD

Company
Holiday Inn
Job Classification
Full Time
Company Ref #
hc.5B3010AE2DE11ACF
AJE Ref #
576209348
Location
College Park, MD
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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As a Bartender, you will be responsible for greeting customers, taking drink/food orders, preparing cocktails and other drinks, as well as serving beer and other beverages, and completing transactions. You will be expected to help guests in the hotel's continuing effort to deliver outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist and approach all guests in a sincere, courteous and service-oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction. Perform cashier duties following both Chesapeake's and IHG standards, while ensuring quality service and guest satisfaction. Thoroughly and correctly set up the bar prior to opening; makes sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction. Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc. Knowledgeable about all menu items and beverages served, their garnish, contents and preparation methods. Can answer guest's questions regarding such with confidence and accuracy. Utilize suggestive selling techniques to increase check averages. Assist in maintaining beverage cost by reducing unnecessary waste. To take and know inventory at all times and requisition daily supplies as needed to ensure efficient operations. Take order accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system. Be knowledgeable about the computer system to handle all guest transactions. Pre-busses and busses all tables per standards and prepares for future customers. Respond to guest requests in a timely, friendly and efficient manner (ref. 18042)