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Bell Attendant / Valet Attendant

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POST DATE 9/16/2016
END DATE 10/12/2016

Hyatt Regency Bethesda Bethesda, MD

Company
Hyatt Regency Bethesda
Job Classification
Full Time
Company Ref #
hc.75A3CA9F2883C978
AJE Ref #
576200819
Location
Bethesda, MD
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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The Bell Attendant / Valet Attendant is responsible for assisting guests upon arrival/departure to include luggage and valet service in an attentive, courteous and efficient manner. He/She will serve guests in a hopitaible manner to ensure a positive guest experience during arrival and departure. DUTIES & FUNCTIONS Fundamental Requirements Load and unload carts and vehicles and assist guests with tagging, storing and retrieving of luggage. Drive and park guest vehicles to/from hotel garage as needed by guests. Escort guests to rooms upon request. Open vehicle and hotel doors and greet arriving and departing guests. Deliver messages to meeting rooms. Maintain list of local transportation guides, churches, sport arenas, etc. Provide information, maps, and directions as necessary. Deliver flowers, packages and messages to guestrooms. Assist with room changes. Operate radios efficiently and professionally in communicating with hotel staff. Notify security of accidents and complete appropriate documentation. Answer console to assist Guest Services Agents. Show guestrooms and suites as needed and emphasize the hotels amenities.