Bell Person Marriott Charlotte Executive Park Hotel

The Charlotte Marriott Executive Park Hotel is located minutes from uptown Charlotte. The hotel and its staff provide a warm and welcoming setting for all of its guest. It is a great opportunity to begin a career or enhance the skills already possessed. We are dedicated to delivering memorable moments and Southern Hospitality with a twist. Our quality service, commitment and pride show in all we do quot;Thequot; Charlotte Marriott keeping Carolina on your mind!
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br GENERAL PURPOSE
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br Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests.
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br ESSENTIAL DUTIESRESPONSIBILITIES
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br Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.
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br Upon departure, assists the guest by transporting luggage from room to lobby, and helping the guest load luggage into vehicle.
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br Responds to guest needs by promptly delivering, in person, laundry, newspapers, iron amp; ironing board, additional linens, etc. Maintains written log, recording these requests and deliveries.
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br Responds to inquiries and promotes the hotels services, in person and on telephone, by explaining productsservices. Provides the guest with up-to-date hotel information in order to enhance customer relations.
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br Keeps abreast of local activities and the areas establishments in order to answer questions, recommend and give directions.
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br Maintains a friendly, cheerful and courteous demeanor at all times.
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br Points out to each guest the fire exits, usage of TV and AC and provides ice.
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br Delivers newspapers nightly to all occupied rooms (11:00pm -7:00am shift). Monday through Friday.
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br Maintains and acts as security at all times by: Carrying radio after maintenance is gone; Walking through the floors at least three times (11:00pm-7:00am shift); Making sure the gate in the driveway and garage is down at 11pm and back open at 6am; Locking the lobby doors at 11pm and communicating with the night auditor as to when to open until 7am; Staying at your post at all times during your shift. Locking the pool area at 11pm and re-opening at 7am.
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br Performs other duties as assigned, requested or deemed necessary by management.nbsp;